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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers who have visited the United States rated the International Medical Group iTravelInsured SE plan
4.56 out of 5
96
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Need to know if a claim is needed while in another country, will the insurance pick up the costs or will we have to pay "up-front" and then get reimbursed. Just learned of a friend who had to pay out-of-pocket for a medical emergency in the amounts of $20K plus before they could get medical evacuation and they had a similar insurance plan. If that is the case, this is not a good plan to have.
Patricia T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for reaching out to us for this information. Since travel insurance plans vary significantly among companies, plans and states, we cannot fairly comment on the claim settlement for another insurance provider. However, we can review the terms and conditions in your plan which included a Primary Medical limit of 150,000 USD per person.

    "Accident and Sickness Medical Expense"

    "Benefits will be paid for the Covered Expense incurred, up to the Maximum Benefit Amount shown in the Schedule of Benefits, as a result of a Covered Accidental Injury or covered Sickness, which first occurs during Your Trip (of a duration of ninety (90) days or less for Sickness). Only Covered Expenses incurred during Your Trip (of duration of ninety (90) days or less for Sickness) will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will include one thousand dollars (1,000 USD) for expenses incurred during Your Trip for emergency dental treatment. Only expenses for emergency dental treatment to natural teeth incurred during Your Trip will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will not be paid in excess of the Usual and Customary Charges.

    Advance payment will be made to a Hospital, up to the Maximum Benefit Amount, if needed to secure Your admission to a Hospital, because of a Covered Accidental Injury or covered Sickness. The Program Medical Advisor will coordinate advance payment to the Hospital."

    Please feel free to call us at (800) 487-4722 if you would like additional information.
    Mar 26,2019
The trip included a
tour
International Medical Group iTravelInsured SE
the people on the other end of the phone know all the ins and outs of navigating the small print and details-- they're a well informed group of service representatives and give you the assurance you're 'well-covered'
Harriet P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
makes my life so much easier not having to worry about anything.
Mark D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
Having this plan brought peace of mind especially traveling with a couple of kids.
Joan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
you guys make it so easy. great company. super knowledgable service
herbert m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
There was value with the coverage plan and the terms with the cost paid. I did have to file a medical claim for reimbursement when we got back home, and the process took longer than what was initially reported to me. I was told there would be a disposition in 20 calendar days, however it took 90 calendar days. Every few times I called their customer service number, I was told that ‘there was a high number of claims to be processed in the summer months’, and to wait. Slightly unsettling to hear, however the claim was indeed processed accurately...in 3 months.
Matthew F. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
I like having it but have never had to use it.
Tamara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
This was the first time we purchased trip insurance and I was very pleased with the customer service rep that walked me though the process. It was easy, she answered my gazillion questions very patiently and there was always someone available for additional questions. We had a trip ruined a few years ago by a hurricane and this provided peace of mind for our recent trip. Thanks!
Amy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
The plan was affordable. I needed coverage for a condo rental which I could not use due to work reasons. I immediately filed a claim. Carefully following the instructions- or so I thought. However it took 11 weeks from the time I first submitted the claim and to the time I received payment for the claim. The receipts I submitted evidently weren’t sufficient, so they requested my credit card statements. I immediately provided them but rather then reviewing my updated claim right away, this placed me back at the beginning of the process it seemed. From my experience I suggest following up immediately after 15 days have passed and submit all receipts and your credit card statements to avoid delays. My claim was approved. It just took a very long time and lots of following up.
BONITA V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Jul 31,2018
International Medical Group iTravelInsured SE
Great online pricing tool, customer service and coverage options! Thank you.
Timothy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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