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Travel Insurance Reviews International Medical Group Patriot International Lite

The Patriot International Lite plan from International Medical Group offers travel medical coverage for U.S. citizens that are traveling outside of their home country (no travel within the U.S.). This plan caters to different travelers' needs with different coverage and limit options to choose from, including Medical limits from $50,000 to $1,000,000 (depending on age). This plan also includes 24/7 emergency assistance services.

To learn more, see the International Medical Group Patriot International Lite product page.

Customers who have visited Australia rated the International Medical Group Patriot International Lite plan
4.07 out of 5
9
ratings and reviews
77%
recommended
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Filed claim
International Medical Group Patriot International Lite
Took 6 months and multiple call attempts after filing a claim to finally get a denial for an emergency root canal for sudden nerve pain despite the policy saying dental is covered for “Unexpected pain or Treatment due to an Accident”. I even emailed to pre-certify and they responded that dental didn’t need pre-authorization. Regardless of the decision this was absolutely terrible service - 6 months without any response! Stay away from IMG.
Cathy Z. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback.

    Please see the response from IMG iTravelInsured:

    "Cathy, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation. "
    Sep 03,2020
The trip included a
tour
International Medical Group Patriot International Lite
We had the unfortunate need to actually use our IMG service while traveling in Australia. My husband had to be admitted to the hospital for a severe reaction to a jellyfish sting. The customer service representatives were available to answer our questions both times we called (even though it was a weekend and we were in Australian time zone) and were very helpful and friendly. We were so happy to have purchased such a high-quality plan! I should note that while we did use the benefits of the plan, the hospital took care of the claim filing. We have not heard any problems with the claim filing so it seems to have all gone smoothly. You will not regret purchasing this plan, although I hope you won't have to use it!
Kerry B. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Good customer service in answering our questions before purchase. Enjoyed the peace of mind during our trip knowing we were covered. Thankfully, we had no health issues during the trip.
Ben K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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