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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited Cuba rated John Hancock Insurance Agency, Inc.
4.50 out of 5
36
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
We never got to Cuba after my wife fell on black ice on New Year's Day afternoon. We celebrated the New Year in a local hospital emergency room! She had not broken any bones, but soft tissue damage takes longer to heal. After she visited a specialist--he advised that we cancel our plans to travel in March, since he predicted that she would be only about 70% recovered from her injury. I submitted our claim to John Hancock at the end of January, patiently waited the 30 business days, and received a full reimbursement of all non-refundable expenses as requested. We will never travel again without decent travel insurance, since one never knows what might happen between booking the trip and returning home. I am recommending John Hancock to anyone who will stand still and listen to me.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Good policy at a reasonable cost. I always use insure my trip when insurance is necessary for my travel schedule. Their reps are very helpful and courteous always offering a lot of options and explain the payment schedule so that the premium is paid in a timely manner. Thankfully, I have never had to file a claim.
Steven B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Best news is we didn't need to use it.
Francis C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Fortunately I did not have to file a claim with this insurance.
Caroline E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Never used it. Was obligated to buy it by tour operator. Rates get a little obnoxious since I am over 70. Sorry I can't be much help...
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Did not have occasion to use any of the covered services.
Ann Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I did not need the plan, but it was touch and go with the approaching Hurricane Matthew and we were going to Cuba. I was really happy to know that if the weather presented a problem we had a back up or protection.
Catherine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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