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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited Russia rated John Hancock Insurance Agency, Inc.
4.79 out of 5
13
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
We called the emergency number while we were on our trip to get information about medical services. The representative was extremely courteous and helpful. When we returned we filed a claim on this policy for medical expenses and trip interruption. The agency processed the claim efficiently and we had our reimbursement checks in a very timely manner. We would use this company again without hesitation.
Jeffrey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I filed a claim for delayed baggage. My luggage was stuck in Moscow customs and never made it to me in Siberia, forcing me to buy clothes to make it through the trip. All of the documentation I submitted - from the lost baggage claim to all of the purchase receipts - were in Russian so I was unsure if my claim would be accepted. It was!!!! Today I received a check for the maximum allowed amount specified in the policy. I will use John Hancock on my next overseas trip!
karen b. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Comforting to have coverage, but fortunately I did not have to use it.
Bonnie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
We did not need the plan but we felt comfortable knowing we had it. We were happy with the reminder on what to bring with us if we needed coverage. We were also very happy with the services of Insure My Trip. They make comparative insurance shopping very easy and cost effective.
Carol R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
The plan I selected was exactly what I needed and the cost of it was reasonable. I would select this again should I fly overseas.
Bruce U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
It was great to know that I was covered.
Louis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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