Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Gold
We insured our December 2017 trip to Antarctica with a JH Travel policy. Due to poor weather, we never made it to our Antarctica destination. When we returned to the states, we filed our claim with Seven Corners (the JH policy had been transferred / sold from JH to Seven Corners). This turned out to be a terrible experience. The customer service was atrocious. The company did everything possible to deflect paying legitimate claims. After countless emails, phone calls and letters, itsl now taken close to four months to receive payment on our full claim. I will never use JH nor Seven Corners for Travel Insurance again! Horrible experience!
Kenneth R. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
I would have needed to file a trip delay claim because I ended up stranded in Antarctica for 3 extra days due to weather recently, but I had arranged my return flight several days after the end of my excursion and the hotel I had reserved worked with me to not charge me for the unused nights I had reserved so since I was smart in planning my trip the insurance simply provided peace of mind - I was happy to know I was covered in case there were issues and would definitely recommend John Hancock Insurance for any trips to unusual places, especially to Antarctica!
Lisa B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
One again we did NOT require any claims during this trip, a long journey to fairly inaccessible Antarctica! We were able to purchase a plan that covered about anything that could have happened to us--and an evacuation plan if it did-- and had no doubt we would be covered. We've only had one claim over the years of purchasing travel insurance thru insuremytrip, and the claim was handled fairly and reasonably promptly. We always get our travel insurance thru insuremytrip.com! Highly recommend them.
Lawrence G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
We (fortunately) didn't have to use this plan, but we felt it was a really good policy compared with others we looked at.
Andy K. would
recommend this plan to a friend or relative.
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We certainly hope to hear from you again and would like to assist you in the purchase of a policy. The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler because our non-commissioned representatives work to find the best plan for you. In addition, you would also have access to our Anytime Advocates® who will support you with the claims process if your claim is delayed or you believe has been unfairly denied.
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