Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Silver
We had no claim, but I gave it five stars because everything else was perfect. I particularly liked the peace of mind of having a medical insurance ID card and an insurance number to call. That could save a lot of grief at an emergency room. I am happy to post a favorable review, but you should give much higher weight to reviews with a claim. I read them, and I liked what I saw.
William G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Silver
Missed a trip in Sept due to flooded home after hurricane Harvey, Filed a claim for myself and traveling companion, He received a phone call about the claim and a prompt repayment check. I have yet to hear from John Hancock or Seven Corners the entity that handles claims. I have sent 2 e mails to 7 Corners and 1 to John Hancock without a reply from either.
I cannot find a customer service number to call either company, all the numbers listed are for emergency care with stern warnings not to bother them with other things, HELP, HELP PLEASE!!!!!!! Insure my trip responded promptly and John Hancock sent a check for the full amount. Thanks to customer care at INSUREMYTRIP
I cannot find a customer service number to call either company, all the numbers listed are for emergency care with stern warnings not to bother them with other things, HELP, HELP PLEASE!!!!!!! Insure my trip responded promptly and John Hancock sent a check for the full amount. Thanks to customer care at INSUREMYTRIP
merlene m. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We use www.insuremytrip.com as it is easy way to find best policy for us. Many of our trips are long and due to our increase in age we are not happy with the premiums that are charged.....eventually it will prohibit us from traveling. We consider ourselves to be self insured and our only real needs are "cancellation"........It would be nice to be able to get coverage for just "cancellation" and perhaps emergency medical/evacuation (although we get reimbursed if self insured)) at a much lower cost. Often we pick John Hancock because it is the most competitive.... We have purchased several policies via www.insuremytrip.com in the past.
Sandra H. would
recommend this plan to a friend or relative.
-
Mike
Thank you for submitting your feedback. Unfortunately, we do not currently offer trip cancellation only policies or comprehensive plans that allow you to customize and remove coverages.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.Jul 20,2017
The trip included a
tour
John Hancock
Gold
Had to cancel the trip due to family illness/death. Claim was paid in 2-3 weeks of submission.
John P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
I purchase travel insurance because of pre existing health conditions. This policy included a waiver for those issues if stipulations were met. Coverage for medical evacuation was larger than some. Other coverage was standard, and price was good for coverage of the specific items that I needed. I did not file a claim.
Bobby H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Never had to file a claim, so it simply provided the peace of mind that one usually expects from insurance.
David F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Since I didn't file a claim, it is impossible to say how good this company is. It certainly was expensive but this seems to be true with all travel insurance.
Dana I. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I felt secure having the plan...at age 77 I realize the risks that can occur in going on and planning for a long trio.
Emily P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
We were glad to be protected. Friends of ours had a medical problem before the cruise, but did not have insurance. They chose to go on the trip rather than forfeit their trip payments.
Jay M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
I have always selected John Hancock Insurance for my travel. Great coverage with fuss free claims.
Wei Jiun Y. would
recommend this plan to a friend or relative.
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We are happy to hear that you allowed an InsureMyTrip Anytime Advocate to assist you during your claim. We are also glad to hear that your claim has been resolved and paid!
We hope to assist you in the future for all of your travel insurance needs. We are available 7 days a week and can be reached at 1-800-487-4722.