Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Silver
I attempted to file a claim after I returned from my trip for a covered expense. Company that was supposed to handle the claim, per the policy, no longer handles claims. Was told to contact another company, who they apparently outsourced travel insurance claims to, and they are very difficult to work with. They do not respond to emails or communicate the status of any claims. AVOID AT ALL COSTS! I have used insuremytrip.com dozens of times and this is the first time I actually need to file a claim and this is what happens.
Andrew F. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
I didn't use the plan so cannot comment on claims handling.
Carla C. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Impressed with you customer service in answering all my questions before deciding to purchase this plan.
Peace of mind since travelling to So. Korea and Japan, knowing you will have our backs if anything happens.
Peace of mind since travelling to So. Korea and Japan, knowing you will have our backs if anything happens.
Bradley D. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
When comparing trip insurance, I found that the John Hancock plan was more comprehensive for a slightly lower price than comparable companies I had insured with in the past. Thankfully, I did not need to file any claims for my trip so I cannot comment on how good the coverage actually was.
Janis L. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Purchasing process was very easy; pleased to have the peace of mind. Fortunately, didn't need to file a claim.
Eliot W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Luckily didn't have to use it so feedback is general value evaluation. Obviously don't know rating if the "chips were down." Thus plan satisfaction rating really not relevant.
JEROME S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
I did not have a claim but the plan coverage was good and the price was reasonable.
James S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Our flight to Tokyo was cancelled due to mechanical difficulties, and we arrived a day late to our pre-paid hotel. Fortunately, the hotel refunded our money for the first night, otherwise we would have had to make a claim on the insurance. This experience confirmed for us how important it is to have travel insurance. We bought it mainly for the travel accident and health coverage, but actually may have needed it for the travel disruption!
David A. would
recommend this plan to a friend or relative.
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