Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,855
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
I had no issues so did not need the insurance but it is always good to have it just in case.
Diana W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I knew I had insurance, but did not have to use it.
Margaret P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
When nothing goes wrong it is hard to judge the insurer. That is the good news by the way and why insurance is purchased.
Carolyn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
They even supply a wallet insurance card to carry, also have electronic copy of what is covered. It is piece of mine knowing the family is protected from the unlikely event for this coverage. Having the coverage makes the ski trip that much more enjoyable.
Thomas F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
The plan covered my claim exactly as advertised. Great protection for the cost.
Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
My wife and I were fortunate to not need to test the coverage of this insurance travel plan.
But it was comforting to know that during our trip to Peru and Ecuador there was a reputable insurance company ready to assist us.
Bruce T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Great to have the peace of mind. (Also happy that we did not have to use it.)
Dana P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Had a claim and they eventually paid but the process took 4 months and lots of phone calls. Not sure it was worth it considering the time on my part to get paid.
Curtis W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are sorry to hear that your claim took longer than expected, but are very happy to hear that your claim was paid. Please feel free to reach out to us at InsureMyTrip.com for assistance with your claim. If you feel you have been wrongly denied, or, if your claim is taking too long, we have customer Claims Advocates who can step in on your behalf and assist you with your claim.

    Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.
    Feb 02,2018
The trip included a
cruise
tour
John Hancock Gold
Good value
Roy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I got the coverage I wanted. I am very pleased would use them for my next trip. Very happy!
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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