Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers who have and visited Canada rated John Hancock Insurance Agency, Inc.
4.51 out of 5
18
ratings and reviews
94%
recommended
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Showing
Cruise
Filed claim
The trip included a
tour
John Hancock Gold
Had to cancel the trip due to family illness/death. Claim was paid in 2-3 weeks of submission.
John P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
John Hancock Gold
I called twice while on my trip to get some information about what was covered because we ran into some problems. Both times they could not answer my questions and told me they'd have someone from John Hancock call me back. I never received a return phone call. A total waste of money!
Tanya B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Fortunately, our trip began and ended as scheduled with no problems whatsoever. It was not necessary to file a claim for any reason so it is a bit difficult to speculate on the claim experience.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Didn't file a claim so we can't really says anything about it.
Enrique G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Plan was easy to acquire and covered what I wanted. Did not need to use, so no input on how it works if you have a loss.
Byron H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I purchase travel insurance because of pre existing health conditions. This policy included a waiver for those issues if stipulations were met. Coverage for medical evacuation was larger than some. Other coverage was standard, and price was good for coverage of the specific items that I needed. I did not file a claim.
Bobby H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Never had to file a claim, so it simply provided the peace of mind that one usually expects from insurance.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I didn't file a claim, it is impossible to say how good this company is. It certainly was expensive but this seems to be true with all travel insurance.
Dana I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Thankfully I didn't have cause to use this insurance so I don't know how they would pay off a claim. I can say that it gave me a great feeling of security during my trip to Canada. Canada has socialized medical which means foreigners have to pay as you go for medical treatments. This plan became my primary coverage while in Canada and relieved a lot of worry about how to pay medical if I were to get sick or injured while in Canada. I would definitely buy this plan again .
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Did not heed to file a claim but will take out this policy again for future travels.
Jerome J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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