Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers who have and visited Germany rated John Hancock Insurance Agency, Inc.
4.68 out of 5
11
ratings and reviews
90%
recommended
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Cruise
Filed claim
John Hancock Gold
Fortunately, we did not need to use the plan. However, we needed to cancel a May 2016 trip to Croatia due to unexpected back surgery. The service was very good and covered all expenses. The only problem arose because of my slowness in getting the data together! They were understanding.
Donald E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Didn't get to use the plan but having it gave me peace of mind during my trip.
Maria Galenia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
By having the plan, we felt safe and secure in our very open travel plans.
Leland C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Due to a family member's serious surgery we had to cancel a cruise in Europe for five people. I phoned and got the claim form. About $15 thousand was involved. I sent in about 16 pages of material. My only criticism is that it would have been good for them to send a letter acknowledging receipt of the claim. About three weeks later they phoned and made a reasonable request for some information I had failed to include. A month after that a check arrived for everything we claimed. There were no quibbles about the seriousness of the illness or the details of expenses. A little faster would have been nice, but all in all in was quite a smooth process.
Ken K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I found the John Hancock Insurance Agency very easy to deal with. There was a last minute change in travel dates and the Agency was very accommodating - no problem with them changing my coverage to the new dates. There has been no need to file a claim, so can't comment on how that would have been handled.
Melinda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Fortunately, I did not have to file a claim. So I cannot speak as to how effective the claim process was. However it was very easy to get this insurance.
Gabriel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I make it a point not to give people advice.
Kevin J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Everything was OK.
gale r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
InsureMyTrip is a good way to compare plans I had to use the John Hancock Bronze plan last July for trip interruption and they were super easy to deal with. For this business trip to Europe that I booked myself, I got the same plan.
Christina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I was glad I didn't need to use my insurance, but it was good to know that in case of an emergency I was covered.
Paula W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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