Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers who have and tour rated John Hancock Insurance Agency, Inc.
4.53 out of 5
166
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
I am happy to say I did not need it. It provides peace of mind in case something does go wrong. I will use it again in the future.
Joe J. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Happily, I did not have to use the service, so I cannot comment on that. I would use them again.
Anne Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
I am happy it wasn't needed.
Shirley M. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I didn't use the coverage and cannot asset how useful it would be in a real situation.
Lin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Did not need it this time. So difficult to evaluate.
Amit S. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I did not have to use it.
Leslie K. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
great peace of mind on our trip and before because we knew we had coverage if something unexpected happened.
Anthony B. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
So, no idea how it might work out if/when needed. But it got good ratings, so I presume it will work well when needed and, thankfully, no need to use it on this trip. But the price was very good, compared to what OAT, our tour company was going to charge.
JOHN G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
As always we purchase trip insurance when going on a tour in case of emergency In the hopes we never need it. This time we had to file a claim because we lost a day of our trip due to the norovirus that spread thru our bus tour. Over half the group took ill and we were even quarantined to our hotel room one day. A doctor was summoned to the hotel and visited 13 rooms who were stricken. We submitted a trip interruption claim as well as the doctors bill and cost for medication. We had the John Hancock Silver plan which was underwritten by American Home Insurance Co. They reimbursed us for the lost day and doctors bill as well as the cost of medication. We were very satisfied with the service.
I highly recommend them.
Robert G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Gold
We were in Rome when an earthquake struck Italy. While Rome wasn't seriously affected, I was very impressed by the email with contact information if we had needed it. Nice work!
Alan H. would recommend this plan to a friend or relative.
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  • Empty Comment
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