Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,847
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
Did not need to use the plan but it was good to have the coverage.
Francis C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Gold
Didn't have to use the plan. That's a good thing!

Stan
Stanley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Gold
The Gold plan provided peace of mind for both my wife and I. It was worth the cost.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Luckily I didn't need to file a claim, so am assuming all claims would have been covered.
It gave me peace of mind when traveling to Australia for one month, knowing all the things that could go wrong, but luckily, didn't!
Carolyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
The email correspondence from John Hancock Insurance following the purchase was terrific. In addition, two or three days prior to our trip, we received a reminder email with a plan summary, and important numbers to call if necessary. Good work! The responsiveness from John Hancock provided us with a secure feeling in the event we needed to make a claim.
Vincent S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Spent considerable time comparing carrier plans and benefit levels and this came out on top. I called customer service a couple times too with some mundane policy questions and they were very helpful.
Steven J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
My wife and I purchased travel insurance for our two week trip to Greece. With an elderly mother and all of the crazy things going on in the world, the policy gave us peace of mind that we wouldn't lose our travel investment if something unexpected happened. Fortunately, we had an uneventful, but fabulous trip to beautiful Greece!
Keith H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
When inquiring about the plan, the representatives were friendly and knowledgeable. We purchased the plan for reassurance and for that reason, it was beneficial. Thanks
Jeffrey W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Caught a cold and had to see a doctor in Munich. Filed the claim for office visit and Rx's upon our return, and received reimbursement in about 2 weeks time. As they say: bada-book bada-boom.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Thankfully we did not need to file a claim during this trip. However, we did have to cancel a trip earlier in the year due to some unexpected medical issues and the claims process was pretty simple. I think we had the entire trip cost back in our hands in about 10 days with no bureaucracy, questions or delays. We will definitely use them again.
Gerald D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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