Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers who have rated John Hancock Insurance Agency, Inc.
4.55 out of 5
493
ratings and reviews
95%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
No issues--so thats great news!
Gail B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
We didn't have to use it so I don't know if we would have been satisfied had we used it - but we did enjoy knowing that we were covered since my Mother in Law is very elderly and things are always touch and go with her - so we need flexibility otherwise we would always be stuck here. The insurance helps us know that we can make it back if needed without losing the money we spent on our vacation.
Milan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
No claim filed
Lawrence T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
I usually buy trip insurance for possible medical problems, but never have anything happen. That is a good thing! This time, my husband had a bad toothache in the middle of the night and we called to see if we could get a referral to a dentist in Cambridge, England. We were told the plan only covers dental work if there is an accident causing damage - not regular dental work. They couldn't give us any names of dentists either. In other words, John Hancock was no help at all. Fortunately we found a same day dental emergency clinic and were able to get in. Costs were very reasonable compared to the USA, so it wasn't a disaster but I felt misled about what the plan would cover for dental work.
Christina C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for this review which will provide your fellow travelers with a better understanding of the Dental coverage offered under this policy.

    As you indicated, John Hancock plans provide Dental coverage only for accidental injury. Coverage is designed to provide reimbursement for emergency dental treatment for the relief of pain.

    Since plans do vary by insurance company and state, in the future you may want to call us at 800-487-4722 for assistance in selecting a policy.
    Nov 16,2016
John Hancock Bronze
I truly believe the best insurance is the insurance you don't have to use, and thankfully we did not! Due to some circumstances beyond our control, we had to change our plan twice after our initial purchase. Changing the plan was VERY easy to do, and the John Hancock team was very professional and efficient. Job well done!
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
It was extremely expensive.
Cynthia B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Did not need to file a claim, so this was for our peace of mind, and therefore worth the price.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
The best of having insurance coverage is not to use it. Anyway from previous experience, we are very happy with your company.
Jorge P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
My child went on a class trip and they required us to buy trip insurance. The travel site's cost was $150 while the plan I purchased here was $35.00. We never had to file a claim so I cannot attest to the actual benefit if you actually need to use the insurance.
Joshua G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
Had to spend two days in hospital during trip to South Africa and then have emergency care in Cape Town. Filed all receipts with John Hancock upon my return. Received check for total reimbursement in two weeks. Communication was excellent and was very pleased with company's handling of my requests. Will use them in the future.
Doyle T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Berkshire Hathaway Travel Protection
    (4.69)
  4. Nationwide
    (4.64)
  5. Medjet Assist
    (4.60)
  1. Berkshire Hathaway Travel Protection
    (4.75)
  2. GeoBlue
    (4.70)
  3. Travelex
    (4.61)
  4. IMT Services
    (4.60)
  5. Crum & Forster - Travel Insured International
    (4.59)