Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers who have rated John Hancock Insurance Agency, Inc.
4.54 out of 5
426
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
Easy to purchase online. Customer service was helpful when we had a question about making a change to the coverage. Thankfully, we did not have to make a claim!
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
As there was no claim it is impossible to recommend something I don't know.
jacob k. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I was very relieved to purchase this plan as my travel agent did not inform me that travel insurance had to be purchased 90 days out (which is when I purchased the cruise). I did not need protection against travel cancellation, only wanted the emergency medical and was able to purchase just what I needed at a great rate. Thank you.
Debra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Didn't need to use insurance. Yea! Peace of mind it offered was priceless! Had a great trip all around Scotland.
Bonnie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
The plan I selected was exactly what I needed and the cost of it was reasonable. I would select this again should I fly overseas.
Bruce U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The agency that handled this claim, Seven Corners, was extremely slow in processing. After I filed the claim online, there was no communication from them until I initiated it. Would not purchase a John Hancock travel policy again, there are too many other better choices.
Christine B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We always take out trip insurance.
We have used Hancock twice now. Fortunately we have not had to use it so cannot testify on how they respond under those circumstances. However, the coverage is what we need and the price as good as we could find.
Nathan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Silver
It was comforting knowing we were covered for certain events, but feel the price was too high for benefits, considering the probability we would need to file a claim. Not sure we would purchase again.
Gregory H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Terrorism and a military coup required us to re-route our trip around Turkey just a few days before leaving. Turkish Airlines refused to cooperate, so we consulted with the insurance company in advance took a chance by buying new tickets. We were very glad to receive payment of our claim just a few weeks later. The customer service was excellent, and the policy did exactly what it was supposed to do.
Avidan M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Gold
Did not use.
Donna J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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