Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.55 out of 5
881
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
It's hard to rate a plan when one hasn't had the opportunity to use it.
Laura C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
We received notification that our flight was going to be delayed causing us to miss our connection. The airline was telling us because it was weather related they would not provide a room. I attempted 3 different times to contact the number for help on my ID card; however, the line kept being busy. As it worked out, the plane made up time and we made our connections just fine. I was not very happy that we could not get through.
Jerry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I felt secure having the plan...at age 77 I realize the risks that can occur in going on and planning for a long trio.
Emily P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't have to file a claim so no idea whether that part of the program works well. Purchase and cost seemed reasonable.
Charles F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Since I did not need to make a claim on this policy, it is difficult to really evaluate the answers to these questions!
Pamela T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
My bag was lost at Heathrow so I could have bought new items and clothing, but I managed without until my bag was found 4 days later.
Donald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
The coverage was customized to our trip. I'm glad we didn't have to use it.
Santiago M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Just glad we did not have to use the provisions.
Joan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
need a simpler explanation of what is covered!
Thomas F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    We appreciate you taking the time to provide us with your feedback. InsureMyTrip has knowledgeable, licensed representatives that are available to provide you with assistance Monday-Friday from 7am EST until 12am EST and Saturday-Sunday from 9am EST until 9pm EST. For future purchases, it may be helpful to contact our office at 800-487-4722 where we would be happy to provide you with a detailed explanation and further interpretation as to what the plans offer.
    Jul 19,2016
The trip included a
tour
John Hancock Gold
By having the plan, we felt safe and secure in our very open travel plans.
Leland C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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