Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,371
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
We had the best possible outcome- we did not use the travel insurance. However, we were flying from China to New York City when the news was filled with a predicted blizzard at JFK. It was comforting to know that if we had been delayed or had to stay in China that we would have had the policy to cover unanticipated expenses.
Frank C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I've never had to use travel insurance. I'm hoping in the event that i do that John Hancock, as a leading brand, will be all that i hope it is.
Terri H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
This is the second time I have used John Hancock for my trip insurance and I have not yet had an incident that required me to file a claim. However it is priced lower than the travel clubs insurance plans and the coverage appears to be adequate so I would use this plan again.
June C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
did not have to use it thank goodness. great to have protection
Kari K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Very reasonable. A reliable company. Coverage appears to be comparable with more expensive plans.
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
I did not make any claims on this policy in that it went smoothly but it was a comfort knowing I had it in the event I needed it. I had booked my trip 4 months earlier and I was concerned of any sicknesses I or other family members might encounter but the heavens smiled down on me and all went fine. I would recommend it to anyone in similar circumstances, may your travels end with a smile.
robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I thought the pricing was fair compared to other providers for the same coverage. As I did not file a claim, I can not comment upon the responsiveness to that. However, I found the representatives to be very helpful and knowledgeable when I was placing the coverage and any time I had a question thereafter.
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I didn't need it, but was glad to have it!
Paul D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Whenever I purchase a travel insurance plan, my primary concern is the medical coverage and medical evacuation, which can be very costly. This plan had better protection, in that respect, than many of the others for this price point. Lost baggage and delay of trip are more or less standard in all of these plans. I also look to see that my protection is primary, rather than secondary. This means that if my baggage is lost, I don't need to file a claim with my homeowner's insurance company and just file directly with the travel insurance carrier. I did not need to file a claim (happily) so I can't comment on their service, which, after all, is what this is all about, but the protection available suited my requirements.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Plan sign-up process was straightforward and agents were courteous and helpful. Communications were good throughout. We obtained the coverage we needed for a safari adventure (a wide range of potential needs) at a competitive price; I'm glad we didn't have to use it!
Scott M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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