Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,215
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
Even though we didn't have to use the coverage, it was a comfort to know it was there, We saw other people injured or having to leave our ship and knew that if something happened to one of us, we had it covered. We are planning another trip and will definitely consider John Hancock again for coverage.
DOREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Did not have to file a claim, but I was glad I had the backup
Charles R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
We have used InsureMyTrip.com twice now. The first time we did not need to file a claim, but the second time we did. I was surprised to find the process to submit a claim very easy. Customer service replied to my questions by email and the total amount of the claim was paid in about three weeks.
Jeffrey C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
John Hancock Silver
I purchased this plan for peace of mind to have health insurance outside of the country but found no good method for selecting a plan as many are offered and the vast majority of reviewers did not file a claim. I did not come across an objective review and rating system differentiating the plans offered. Because I did not need to file any claims, I cannot say for certain how good or bad this plan really is, therefore my 3 star rating.
Kenneth E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Did not have to make a claim so I really can't say how satisfied I am; I gambled and lost! That's the nature of insurance.
The proof of the pudding of insurance is only known at the time a claim is made then one finds out if the insurer is good for it's promise to pay the claim and how difficult or easy the claim process is. As far as coverage value, and satisfaction, I can't say as I really did not do a through research, but obviously I thought the price was competitive or I would not have purchased the insurance.
David L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Clay was resolved very quickly but very satisfactory they did great work
Arthur K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We had no reason to use this policy, fortunately, so I am really not able to review your product.
Meredith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Fortunately we did not need to submit a claim, but I would not travel without insurance.
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
I am happy to say I did not need it. It provides peace of mind in case something does go wrong. I will use it again in the future.
Joe J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Luckily, I did not have to use the plan benefits.
The plan's premiums and coverage were reasonable.
Peter Pinchas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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