Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,211
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
I did not need the plan, but it was touch and go with the approaching Hurricane Matthew and we were going to Cuba. I was really happy to know that if the weather presented a problem we had a back up or protection.
Catherine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Competitive in price and seemed to have better coverage than comparable plans offered.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I did not have to use the plan, I'm not sure how I can rate it.
Eugene G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I called twice while on my trip to get some information about what was covered because we ran into some problems. Both times they could not answer my questions and told me they'd have someone from John Hancock call me back. I never received a return phone call. A total waste of money!
Tanya B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I was glad to have the coverage and even happier that I didn't have to use it.
Thanks
Margaret S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Because we didn't need it, it was perfect!!
mary d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
We did not submit a claim, but it was comforting to know that we had this extensive coverage with a reputable company while we traveled so far from home. The premium was reasonable compared to other policies with similar coverage.
Donna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Did not need to file a claim. Cost vs. coverage of this policy seemed to be the best of the alternatives, after incorporating reviews of clients that actually had to file a claim.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Fortunately, our trip began and ended as scheduled with no problems whatsoever. It was not necessary to file a claim for any reason so it is a bit difficult to speculate on the claim experience.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
No claims were necessary so can't comment on service.
Barbara K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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