Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers who have rated the John Hancock Insurance Agency, Inc. Bronze plan
4.60 out of 5
121
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
Did not have to use the plan, therefore I cannot judge if I would have been satisfied with the plan.
Ditmar W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Never had to file a claim, so it simply provided the peace of mind that one usually expects from insurance.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
No issues--so thats great news!
Gail B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
We always have trip insurance now on our big trips. It gives us peace of mind. The 2 times we did have to file a claim, the results were more than satisfactory. We are very happy with the coverage and the price and like the ease of comparing.
Robert E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Didnt have to use it.
Way too expensive
Stephen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I did not need to use the plan but it was good to know I had the coverage. John Hancock people were easy to work with and understanding.
Mary O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Hard to evaluate a plan when you don't need it. But cost was right, purchase was easy, and communication was prompt.
Matthew H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Our group of 6 had this policy for one of us, purchased through insuremytrip.com, and a different policy as a package with the airline tickets. We had a cancelled flight that caused a rebooked flight such that we missed one overnight stay in a city on our itinerary, and since that hotel was prepaid and nonrefundable, we filed a claim. (The airline did put us up overnight in a different city, arriving very late and leaving very early, missing all meals.) Only this policy (John Hancock subcontracted to American Modern) paid the claim. The other policy wanted a statement from the airline that the flight was cancelled (not enough to provide the original boarding passes and the rebooked ones...and airlines don't hand out written statements that they cancelled a flight). The John Hancock policy people say they're sending a check since obviously we paid for something we did not get, through no fault of our own. So yes we recommend John Hancock (American Modern) trip insurance. Don't buy your trip insurance as a package with an airline ticket, you don't get the coverage you get when you buy it separately!
Cheryl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately I didn't need to use the insurance.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Easy to purchase online. Customer service was helpful when we had a question about making a change to the coverage. Thankfully, we did not have to make a claim!
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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