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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers who have visited Mexico rated the John Hancock Insurance Agency, Inc. Bronze plan
4.49 out of 5
31
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
It was only one week before my cruise commenced when I had to cancel due to ill health.
Within weeks of submitting my claim I received the full amount due - no complications.
Impressed !!
Frank S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Did not use but good to have for peace of mind.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Only reason I gave 4 instead of 5 stars on the "all items covered" and "promptly and fairly" questions was because the checks I received indicated there was a letter coming AND I expected a third check for incidentals. After waiting till after the holidays and not receiving a third check or a letter I called and found out the letter was actually an email and it had been sent to an incorrect email address. It took a day or so for the email to be resent and it explained that incidentals were not covered by the policy I purchased. The explanation of everything else covered was fair and reasonable.
Roy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Well, I assume my reviews of plans will be good to great, until I have to go through a claim experience... that will be the real test! Hopefully even after a claim experience I will be able to give the same ratings!! However, I am thrilled to give a good review for a plan not needed! Hope to stay healthy and travel more and “not use” the plans I purchase!
Brian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Gives me peace of mind knowing I am covered if needed.
Pamela A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
I was ill and could not go on my trip. When I contacted customer service the first time I did not feel the first agent was very friendly. I did contact them two other times and the agents a spoke to were much nicer. I submitted all requested info and claim was processed in about 21 days.
Jeanette M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I received the maximum amount for a claim that was for considerably more, including hotel and meal expenditures. I am generally very happy with InsureMyTrip, but I guess I was not clear on what was actually covered under the Bronze plan. I thought hotels and meals were part of the plan.
James G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your trip was delayed due to a flight cancellation. The John Hancock Bronze plan does reimburse additional expenses incurred for an unplanned overnight hotel stay, meals, and transportation.

    Unfortunately, the amount you claimed exceeded the maximum $500 limit on the travel delay benefit.

    Please continue to call InsureMyTrip for assistance in selecting travel insurance plan. We would be happy to help you compare and review policies with a greater maximum limit for travel delay.
    Apr 30,2015
John Hancock Bronze
Our trip went exactly as planned, so we did not have the need to file a claim. However, it is reassuring to know John Hancock Insurance was there if we needed it. The coverage is extensive and the price was good. Last year we planned a trip and had to cancel. That time, we did not invest in trip insurance. We will never plan a trip without trip insurance again.
Steven N. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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