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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers who have visited New Zealand rated the John Hancock Insurance Agency, Inc. Bronze plan
4.55 out of 5
13
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
It's difficult to review a plan that one doesn't utilize. I appreciated the "peace of mind" that comes with the purchase.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I experienced a 48 hour baggage delay on my insured trip to Australia. Because the airline (Virgin Australia) provided no notification my bag had been located or was being forwarded, I purchased a little less than $300 in clothing and toiletry items while my luggage was missing (walking shoes, sunblock, etc). I carefully kept the very small amount of lost/delayed baggage notification provided by Virgin Australia, got a letter from the hotel desk clerk documenting the actual arrival time of the suitcase, and kept all purchase receipts. Seven Corners, the plan administrator, was very helpful and friendly when I first called after my return, provided tips on how to most efficiently complete the form, and promptly e-mailed the form to me. While it was time consuming to collect and submit the documentation, I was pleased with Seven Corners and John Hancock response, first with acknowledgment of my claim then, less than 2 weeks later with no additional requests for information, full payment of my claim. I received the check about 1 week later. I'll purchase this coverage again and will again carry 24 hours of emergency clothing with me. You never know... Thanks, John Hancock and Seven Corners.
Judith W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Great to have the peace of mind. (Also happy that we did not have to use it.)
Dana P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
We did not use the insurance but it was good to have the coverage. This was a long and expensive trip, which was booked many months ago. It was nice to have a back up plan.
Catherine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Fortunately we did not need to use it, but we wanted a plan that would cover us in case a family emergency required an unplanned trip cancellation. This plan provided what we needed.
Samuel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Thankfully, no need to claim against the policy, but reassuring to have it.
joseph e. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I worked in insurance and health care all my life and feel like I'm a knowledgeable purchaser. I reviewed the policy in detail for the coverage that was most important for me. Combined with the price and the items covered, JH was the best value for me. I did not think it had been in the travel insurance business for a long time, but it's history as a major insurer and its rating gave me confidence.
Susan B. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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