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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers who have visited Peru rated the John Hancock Insurance Agency, Inc. Bronze plan
4.59 out of 5
15
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
I have signed up for John Hancock Insurance multiple times when traveling overseas. I've never had to file a claim, but I enjoy knowing that people who have had to contact them got speedy, polite service. I like having peace of mind.
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Easy to purchase. Good coverage. Thankfully we did not need it.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
If you are anxiety prone or suspect that "foreign" cuisine might be challenging for you, this is protection you should probably consider. Due to our age; my husband's aversion to any food other than basic meat and potatoes and the many different areas we traveled to - including the Amazon, we think this was worth the cost.
Teri P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Called John Hancock Claims on Peru trip needed urgent claims info. Long wait on hold that cost me $$ on my International Calling Plan, transferred to another Dept., Representative took my info and said they would call me back. No RSVP!!
Donna A. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for making us aware of your problems when contacting John Hancock. We are very sorry to hear that you did not receive the 24 hour emergency assistance service that you expected under your John Hancock Bronze plan. Although we cannot account for the problem, we did forward your comments to John Hancock so that they would be able to correct this problem from ever happening again.

    Please accept our apologies. Although you have indicated that you have no claim to file, you should feel free to contact InsureMyTrip with any questions. Customer Care is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.
    Apr 10,2018
The trip included a
cruise
tour
John Hancock Bronze
My wife and I were fortunate to not need to test the coverage of this insurance travel plan.
But it was comforting to know that during our trip to Peru and Ecuador there was a reputable insurance company ready to assist us.
Bruce T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I felt secure knowing that if a serious illness occurred on my trip I would be able to access medical care.
Elizabeth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Other than for helping me sleep better, I never needed it. It was, however, much more affordable than the other plans I considered.
Annmarie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
We had booked the same trip last year, but my husband had kidney problems. We had to cancel the trip, and John Hancock paid immediately. Such a relief not to hassle with trip insurance when going through medical issues. This year it was wonderful to know if we needed the help it would be there. Thank you!
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
My claim was a little unusual, but people were very understanding and fair when processing my claim.
Judith J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
thank goodness we did not need to file any claims but it does give piece of mind when traveling, especially outside the country.
Paula L. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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