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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers who have visited Ecuador rated the John Hancock Insurance Agency, Inc. Bronze plan
4.41 out of 5
9
ratings and reviews
88%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
This is the first time we have ever purchased trip cancellation insurance, and we're so glad we did. We had to cancel our entire trip two days before departure because of an unexpected medical issue. Customer service was very helpful. We appreciated being able to submit the claim forms as a PDF by email. We received a check for full reimbursement about 15 business days after claim submission, with no hassle. Fully satisfied.
Marc M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • EvanT
    Photo
    My experience is the opposite.
    I bought "Cancel for Any Reason" which should be a no brainer for them! Nada-nothing-just stalling and delays.22 days out.
    Apr 15,2017
    • Carol
      Photo
      You will be very pleased to hear that the John Hancock claims department issued and mailed your check on April 14, 2017, so you should soon be receiving payment. Most insurance companies request that claimants allow up to 30 days after they receive your paperwork to review and process a claim. John Hancock claims department makes every effort to streamline their claims processing which enabled them to settle your check within only 22 days.
      Apr 17,2017
The trip included a
tour
John Hancock Bronze
We had to file a claim for the first time ever because one of us got sick on the trip. They handled it quickly and with no hassle. The claim form itself was detailed, but also easy to complete. While trip insurance seems somewhat expensive to me, it's a lot more expensive not to have it!
Kevin R. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
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