The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.
To learn more, see the John Hancock Insurance Bronze product page.
Upon receiving your review comments, we assigned an advocate who called you and suggested that you appeal your claim resubmitting the forms stating that you canceled your trip due to the sickness of a "Traveling Companion" (which) means person(s) named and traveling under the same reservation as You, person(s) booked to accompany You on Your Covered Trip, person(s) sharing travel arrangements with You, or a person or persons with whom You have coordinated travel arrangements and intend to travel with You during the Covered Trip." However, you declined to file an appeal.
Should you change your mind, please call your advocate at (800) 487-4722 who will be glad to assist you in the process.