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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.51 out of 5
878
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
I had no claim, so the most important aspect of the policy was not used. The primary (not secondary) insurance coverage is most important to me.
Albert T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
always an easy way to protect myself! Luckily I have never had to use it.
marianne l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I called to find out about submitting a claim as we had to abort the trip and return one week earlier than planned when my husband became unable to continue due to a chronic medical condition. We had to get a flight back to the US immediately so he could see his Doctor. I was told that because he didn't see a Dr. in Edinburgh, the coverage could not help nor give us any monies back. We came back immediately because he needed to see his own Dr. familiar with his condition.
This is inadequate coverage not affording the insured the opportunity to submit a claim and being told basically 'don't bother because the plan won't cover your husband' since he didn't see a Dr. before leaving Scotland.
Robert D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn that you had to interrupt your trip due to an illness that your husband suffered. The John Hancock Bronze plan provides coverage up to 10,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and does not cover the medical bills.

    You may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    Aug 15,2017
John Hancock Bronze
The plan had everything that we needed at a reasonable price from a recognized company. I would recommend it to a friend.
Joseph N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Fortunately, I didn't have to use the insurance, so I can't give a review.
Lisa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I guess the best case scenario is that we didn't need to use it, and that's where we stand. My daughter did come back from India very sick, but it was good to know that if she had needed the coverage (got sick earlier, while she was still in India), then she had good coverage. Some of the other students in her group did get sick enough to be medically evacuated. The policy didn't cost that much, and I'm glad that we had the peace of mind.
Allison C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
We use www.insuremytrip.com as it is easy way to find best policy for us. Many of our trips are long and due to our increase in age we are not happy with the premiums that are charged.....eventually it will prohibit us from traveling. We consider ourselves to be self insured and our only real needs are "cancellation"........It would be nice to be able to get coverage for just "cancellation" and perhaps emergency medical/evacuation (although we get reimbursed if self insured)) at a much lower cost. Often we pick John Hancock because it is the most competitive.... We have purchased several policies via www.insuremytrip.com in the past.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for submitting your feedback. Unfortunately, we do not currently offer trip cancellation only policies or comprehensive plans that allow you to customize and remove coverages.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jul 20,2017
The trip included a
tour
John Hancock Bronze
Luckily we did not have to use any portion of the coverage, but it was nice to know that we had it. Peace of mind!
Utz S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I'm glad we had travel and flight insurance it gave us all peace of mind but especially greatful we didn't have to use it.
Your representatives where very knowledgeable and helpful when choosing the proper insurance for our trip that fit our needs . Thanks for giving us comfort knowing what ever could of happen we where covered.
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Purchasing process was very easy; pleased to have the peace of mind. Fortunately, didn't need to file a claim.
Eliot W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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