Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
John Hancock
Gold
While the plan itself may be good (don't know if it is or not since I never had to use it) there needs to be a better way to handle policy extensions. Here's our story. We purchased coverage to cover us from 8/17/17 thru 9/3/17 while we were traveling in Costa Rica. Due to Hurricane Harvey our return flight from San Jose, Costa Rica to Houston, Texas for 9/3/17 was cancelled by our airline. I attempted to contact someone at the phone numbers provided and either didn't get an answer or the requested return call regarding extending the policy end date was never returned. Our return flight finally took place on 9/7/17 which left us without any coverage for 4 days. Luckily we managed without the extended coverage. So given that situation, what should we do the next time? Purchase 10 days extra coverage just in case something like that happens again and then apply for a refund of the unused coverage if we're able to return to the US as scheduled?
John F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Kyle
John Hancock Ins. Agency would like to apologize for your inconvenience and someone will contact you shortly.Sep 13,2017
The trip included a
tour
John Hancock
Gold
I did not need to use the plan but it was definitely worth the cost to have it at the ready should something
have gone awry on my trip.
have gone awry on my trip.
Galen J. would
recommend this plan to a friend or relative.
John Hancock
Gold
Clay was resolved very quickly but very satisfactory they did great work
Arthur K. would
recommend this plan to a friend or relative.
Show
reviews per page.