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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
975
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
Fortunately our trip went off without a hitch, thank you for the peace of mind
Joel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Even though we didn't have to use the coverage, it was a comfort to know it was there, We saw other people injured or having to leave our ship and knew that if something happened to one of us, we had it covered. We are planning another trip and will definitely consider John Hancock again for coverage.
DOREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Did not have to file a claim, but I was glad I had the backup
Charles R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Did not have to make a claim so I really can't say how satisfied I am; I gambled and lost! That's the nature of insurance.
The proof of the pudding of insurance is only known at the time a claim is made then one finds out if the insurer is good for it's promise to pay the claim and how difficult or easy the claim process is. As far as coverage value, and satisfaction, I can't say as I really did not do a through research, but obviously I thought the price was competitive or I would not have purchased the insurance.
David L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Clay was resolved very quickly but very satisfactory they did great work
Arthur K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We had no reason to use this policy, fortunately, so I am really not able to review your product.
Meredith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Fortunately we did not need to submit a claim, but I would not travel without insurance.
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I submitted my claim # 1JHG14-111498 recently and am now pleased in it's handling. I did request o speak with a a Customer Care Individual, and received prompt and responsible care of a small problem. In addition, your employees that I had occasion to speak with early on during my claim process were very knowledgeable and helpful in our claim submission. Please thank them for their care and concern.
Adolf H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
I am happy it wasn't needed.
Shirley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
It was a comfort to know the plan was in place if I needed it, but I did not. Thus, I cannot effectively rate the plan itself.
Shirley L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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