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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have visited Switzerland rated the John Hancock Insurance Agency, Inc. Silver plan
4.32 out of 5
8
ratings and reviews
100%
recommended
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Filed claim
John Hancock Silver
We didn't need to use the insurance, but felt comfortable knowing we had coverage in case something came up.
Thomas H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Purchasing the plan was easy. Fortunately I did not need to make a claim.
Kenneth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
On a one in a lifetime trip our family of six was without luggage for 5 days. We tried to make the most of it and didn't know when or if we would get our clothes and hygiene products back. We didn't purchase much to replace our things but we're later told we don't compensate for inconvenience just what you buy to replace. We learned!
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that baggage was delayed for so long during your trip.

    You did have Baggage Delay coverage on this plan under the following terms, which can be found in your certificate:

    'We will pay You for the expense of replacing necessary personal effects, up to the maximum shown on the Schedule of Benefits, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than 12 hours, while on a Covered Trip, except for travel to final destination or place of residence.
    You must be a ticketed passenger on a Common Carrier. All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim.'

    If you have any questions or concerns please call us at 800-487-4722.
    Oct 16,2017
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