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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have visited Thailand rated the John Hancock Insurance Agency, Inc. Silver plan
4.71 out of 5
10
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
This is the first time I've had to file a travel insurance claim. While it took longer than I had hoped, I am pleased to say that my claim was handled with competence and care. My first phone call was pleasant and I received the information I needed to file my claim. I did try to include all the necessary documents the first time around, but I didn't have exactly everything needed. The follow up request for more specific documentation was reasonable. I felt that the company was merely doing their due diligence in making this request, for which I appreciate the need. I would be willing to use this company again.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Didn't need it, but better safe than sorry.
Frank S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I wanted a plan which would assist with bringing us home in the event of an injury or unexpected illness while in Asia. Luckily, we never needed to use the insurance. We have very good health insurance which would have eventually reimbursed us for health care if needed while overseas. The plan just seemed to offer the additional support which would have been helpful in a time of crisis at a price that seemed fair. Thanks.
Donna P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Thankfully, I did not need to use the insurance.
Lawrence B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Fortunately, we did not need to use the plan, but were happy with the coverage offerred.
Clarence M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Well, The "proof is in the pudding." Not having to file a claim associated with the insurance, I really can't give a totally thorough review. BUT, all in all, I like the ease of securing the policy. I appreciated the "your trip is about to begin" note. The coverage seemed very good for the price. I'll go with John Hancock again in the future.
HATTON K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Although I didn't have to use it. It did gave me some peace of mind knowing that it was there. the purchase was simple and I would use them again on my next trip.
terence m. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Thankfully, I did not need to use the plan, however, I was at ease, knowing that if I needed it..It was there for me.
Teresa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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