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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have visited the United States rated the John Hancock Insurance Agency, Inc. Silver plan
4.64 out of 5
31
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Silver
Though we did not have to use our plan (always good), having it gives us peace if mind when we travel. It’s an essential part of our trips.
Patrick O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Good value and thankfully did not have to use !
Barry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
We have used this several times fornis and our family and feel it is good coverage for our needs, especially when traveling out of country.
Ella B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I always insure my trips with John Hancock. Last year I did file a claim and they paid with no questions asked.
Gabriella H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
We had to cancel our trip due to an injury of one of our travelers. John Hancock was easy to work with for reimbursements of all non-refundable costs associated with the trip!
holli M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Never had to use it so I can't say how good it actually is. But I purchased based on others' reviews where they had to file a claim.
Howard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Felt like a great plan for our ski trip. Glad we did not have to use it.
Edward B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
This plan was reasonably priced and covered more that I was shopping for.
Since I didn't not have to file a claim, I have no idea of how that process works.
I did have peace of mind that travelling out of country, I had what I would hope to be ample or at least significant coverage had anyone in my family became ill or incurred an injury.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Guess I missed something. Our return flight was on a delay, and I was curious if there was any benefit to help extend rental car coverage. I tried to call, but the contact information said the offices were only open Monday through Friday...
Brian S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for you feedback on the policy. The Customer Service and Claims Departments for John Hancock Insurance Agency are open from Monday - Friday, and Emergency Assistance is available 24/7. In the future, if you are unable connect with the insurance provider, please contact InsureMyTrip at 800-487-4722 or customercare@insuremytrip.com. We are open 7 days a week.

    Unfortunately, the rental car collision damage waiver was not included the policy when it was purchased and was not added on prior to the departure date. Comprehensive plans such as the John Hancock Insurance Agency plan cannot be extended or modified on or after the departure date. However, it possible that the policy benefits that were offered/selected would have automatically been extended:

    "EXTENDED COVERAGE:
    All coverage under the Policy will be extended, if:
    (a) Your entire Covered Trip is covered by the Policy; and
    (b) Your return is delayed by covered reasons specified under Trip Cancellation, Trip Interruption or Trip Delay.

    If coverage is extended for the above reasons, coverage will end on the earlier of: (a) the date You reach Your return destination; or (b) 7 days after the date the Covered Trip was scheduled to be completed."

    Please call us at 800-487-4722 if you have any questions or concerns.
    Aug 18,2016
John Hancock Silver
Fit our travel insurance requirements at a reasonable price. Will purchase a Silver Plan again. Did not file a claim.
Carl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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