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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have visited Ecuador rated the John Hancock Insurance Agency, Inc. Silver plan
4.37 out of 5
13
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
Didnt have to use it thankfully! Was easy to sign up and seemed like this policy was the best value for what I needed. Liked using Insuremytrip to research plans
Valerie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Despite the fact that the country “required “ proof of medical insurance, we were never asked to show evidence of coverage. I felt like I threw money away but if I had needed to file a claim, you were there.
Henry Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
We got caught in the airline pilot "sick out" the last weekend of October, which caused us to miss our international flight from Miami to Quito Ecuador and miss the 1st day of a trip to the Amazon Rainforest. On November 19, the morning after we flew home, I filed my claim. I had to keep emailing for a progress report and was finally told it would take 57 days to process. I emailed on Day 57, January 19th; I was finally assigned an adjuster who asked me to re-submit all documents. I did that same day and was told it could take 6 wks to process. Today, February 28th, I finally got a check for my claim, $1030.
Kimberly O. would recommend this plan to a friend or relative.
12 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Didn't need to use luckily so can't really comment on use; but on paper provided specific coverage we wanted for what seemed like a standard price
Keith E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Cannot say much because, fortunately, I had no claims. The plan however covered my needs at a very reasonable cost.
Richard S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
This is the second time I have purchased this plan. Last year I had to file a claim, and the whole process went quickly and smoothly. The customer service is excellent. I will use InsureMyTrip and John Hancock for future travels.
Carl L. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I submitted a claim for a December 2012 trip that was cancelled, and I received a reimbursement check within two weeks. The agents I spoke with were courteous and professional. I would use this company again and will recommend it to friends.
Carl L. would recommend this plan to a friend or relative.
24 of 25 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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