Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
The trip included a
cruise
John Hancock
Silver
Less cost than cruise offering and greater coverage. Did not need to use insurance so cannot comment on coverage or ease of use
Keith W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
I filed a claim under the cancellation clause due to COVID infection. I was directed to portal to file paperwork kept receiving emails to submit paperwork after each submission. No direct email to agent or support.
Chalres M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Silver
DO NOT TRUST THESE PEOPLE! I paid extra for the cancel for any reason. My trip has been cancelled due to the Coronavirus and a travel ban to the country I was trying to go to. I was told cancel for any reason would get me 75% of my money back. My booking site is shut down due to the virus and I filed a claim on March 31st (over 3 months ago) Called them multiple times. Emailed with them multiple times. They still haven't refunded me. I could only imagine what they would do if there was a true emergency. Save your money and look for other companies that stand by their word and care about their clients. DO NOT TRUST THEM.
Amber H. would not
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
John Hancock
Silver
We travel quite a bit and have used your insurance many times. I would like to see better rates for return customers who never make a claim/have to use the insurance. There should be some sort of reward program. Thank you.
George R. would
recommend this plan to a friend or relative.
-
Mike
Thank you for submitting your feedback. Unfortunately, due to business regulations, we are not able to discount travel insurance policies. If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.Jul 24,2017
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We are sorry to hear that you were not pleased with your claim experience, but have received word from the provider this claim has been resolved. Due to the pandemic most providers are uncharacteristically behind.