Travel Insurance Reviews MEDEX

For more than 30 years, MEDEX has been providing protection from the costs associated with emergency medical treatment, medical evacuations, return of mortal remains, and even travel for a loved-one to come to your bedside should you become hospitalized. A leader in the travel assistance industry, MEDEX operates 24/7/365 to assist millions of travelers around the globe.

Learn more about MEDEX.

Customers who have rated MEDEX
4.56 out of 5
332
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
MEDEX TravMed Abroad
No problems on trip but was relieved that if I needed the medical coverage it was there. One of the families on the cruise did experience a death of one of their group. I hope that they had coverage to lessen the burden they went through.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Abroad
I did not have any incidents; did not file any claims
NANCY C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Abroad
I'm pleased that I didn't need to file any claim, so have no more to say about it.
Jerald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MEDEX TravMed Choice Outbound
Toward the end of my trip I became pretty sick. We were in a far flung place, so I asked the tour guide to call his company and tell them I wanted to return home. (They had my insurance information.) I was told that I could sign off the tour and I'd then be on my own. I was way too ill to handle anything myself, and there was no phone access.
So all I could do was stay in bed alone for the rest of the trip.
My question is this: if one is really ill, as i was, then just how is one meant to contact the insurance company and arrange to be helped?
Maureen E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you became ill during your trip.

    The best way to obtain assistance from the insurance provider is to contact the 24/7 Emergency Assistance company by calling the toll-free or collect-call telephone numbers printed on your ID card or emailing Assistance@uhcglobal.com. "Upon your request, MEDEX will provide referrals to pre-approved physicians, hospitals, dentists, and dental clinics in the area you are traveling in order to assist you in locating appropriate treatment and quality care."

    If the condition is an emergency, please call the local 911 to be taken to the nearest physician or hospital, and then contact the 24/7 Emergency Assistance company as soon as reasonably possible.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Feb 06,2017
MEDEX SafeTrip - Single-Trip Single-Trip
It was a comfort to know I had the plan in place and am most grateful I did not need it! For all future travels outside of the U.S. I will certainly obtain another plan!
Thank you!
joyce s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Outbound
Didn't need it but glad it was there just in case. Bought it after reading multiple reviews on several companies. Thanks for the peace of mind.
Ayla B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Inbound (Non-U.S. Residents - U.S. Visit Only)
It is valuable to feel confident that your are protected against unforeseable events with a group like yours. The instructions to Access service was undestandable to follow.
Jose A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Abroad
Luckily, no need for medical care. I should have added travel delays as my flight out of Vancouver was delayed 12 hours and I was stuck at the airport.
Ora L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Abroad
No experience with having to use it but it was easy to obtain and a comfort knowing if something happened I had coverage
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Outbound
Called with a medical problem and had to create a claim number just to get information and this was not quick.

Information received about locations for medical help was too simplistic and way too far to travel. It seems the coverage is good for London and surrounding area, but no doctors or locations available even in the middle of England.
Andrew B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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