Travel Insurance Reviews MEDEX

For more than 30 years, MEDEX has been providing protection from the costs associated with emergency medical treatment, medical evacuations, return of mortal remains, and even travel for a loved-one to come to your bedside should you become hospitalized. A leader in the travel assistance industry, MEDEX operates 24/7/365 to assist millions of travelers around the globe.

Learn more about MEDEX.

Customers who have rated MEDEX
4.57 out of 5
284
ratings and reviews
97%
recommended
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Cruise
Filed claim
MEDEX TravMed Abroad
Medex made it easy---a simple phone call. Excellent service.
Charlsie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MEDEX TravMed Abroad
Great value for the basic coverage I needed
gerald p. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MEDEX TravMed Abroad
I have a Medicare supplement plan that provides medical coverage outside of the USA. So, I bought this policy mainly for the evacuation coverage and the assistance from MEDEX, if needed. Fortunately, it was not needed, but it was worth it for the peace of mind.
Donald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
MEDEX TravMed Choice Outbound
In all honesty, we did not file a claim so we are not aware of actual performance. However, it provided required medical evacuation coverage for our voyage so we were very happy with the coverage and very reasonable plan cost.
Lawrence S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX Take Me Home - Multi-Trip
I never received an electronic MedEx coverage "card", just the confirmation of enrollment email at the time of purchase. I expected to receive a type of "card" that could be shown to a health care provider. I have received such a "card" from MedEx in the past. Will I not receive a "card"?
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review. If for some reason you do not receive your ID cards prior to departure, please contact InsureMyTrip. We can always contact the company to request that they resend the ID card to ensure that you have it for your trip.
    Jul 13,2016
MEDEX TravMed Choice Outbound
When I called after suspecting an ear infection with my 4yr old son in turks and caicos, the agent was very prompt, professional, and informative about available options.
Chirag P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
MEDEX TravMed Abroad
Easy to order, and reasonably priced.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Outbound
I purchased a plan from MEDEX for my 6 month trip to Thailand. I went to the hospital twice so I filed a claim when I came back to the states. I never got an email or notification letting me know that my claim had been filed and rejected. I had to call myself. When the insurance policy stated that $100 deductible was required, I did not realize that I had to spend at least $100 to get reimbursed. My health bills only amounted to $41 (1,500 Baht), which I take responsibility for not reading the fine print. Regardless, I will not be using MEDEX in the future.
Lydia G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were hospitalized during the trip. While the TravMed Choice Outbound plan is a very good plan, we certainly understand your disappointment that the deductible exceeded the incurred medical expenses. Unfortunately, this plan does not offer the ability to chose a 0 USD deductible. In the future, we encourage you to call us at 800-487-4722 so that we can assist you in choosing a plan that does not include a deductible.
    Jun 30,2016
The trip included a
cruise
MEDEX TravMed Choice Outbound
Didn't need to use it but provided Peace of Mind.
Joseph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Outbound
Fortunately, we did not have to use this but it provided piece of mind that we had it. And you can't go wrong with the price.
Yasin J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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