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Travel Insurance Reviews MEDEX

For more than 30 years, MEDEX has been providing protection from the costs associated with emergency medical treatment, medical evacuations, return of mortal remains, and even travel for a loved-one to come to your bedside should you become hospitalized. A leader in the travel assistance industry, MEDEX operates 24/7/365 to assist millions of travelers around the globe.

Learn more about MEDEX.

Customers who have visited Thailand rated MEDEX
4.09 out of 5
11
ratings and reviews
90%
recommended
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Cruise
Filed claim
MEDEX TravMed Choice Outbound
I purchased a plan from MEDEX for my 6 month trip to Thailand. I went to the hospital twice so I filed a claim when I came back to the states. I never got an email or notification letting me know that my claim had been filed and rejected. I had to call myself. When the insurance policy stated that $100 deductible was required, I did not realize that I had to spend at least $100 to get reimbursed. My health bills only amounted to $41 (1,500 Baht), which I take responsibility for not reading the fine print. Regardless, I will not be using MEDEX in the future.
Lydia G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were hospitalized during the trip. While the TravMed Choice Outbound plan is a very good plan, we certainly understand your disappointment that the deductible exceeded the incurred medical expenses. Unfortunately, this plan does not offer the ability to chose a 0 USD deductible. In the future, we encourage you to call us at 800-487-4722 so that we can assist you in choosing a plan that does not include a deductible.
    Jun 30,2016
MEDEX Take Me Home - Single-Trip
I had no need of my coverage but found it worthwhile to have.
owen m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MEDEX TravMed Abroad
It was comforting knowing that it was there!
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Outbound
I'll use it again next trip. I can't really comment much because fortunately, I never had to use it.
Steven C. would recommend this plan to a friend or relative.
3 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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