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Travel Insurance Reviews MEDEX

For more than 30 years, MEDEX has been providing protection from the costs associated with emergency medical treatment, medical evacuations, return of mortal remains, and even travel for a loved-one to come to your bedside should you become hospitalized. A leader in the travel assistance industry, MEDEX operates 24/7/365 to assist millions of travelers around the globe.

Learn more about MEDEX.

Customers who have visited the United States rated MEDEX
4.48 out of 5
99
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
MEDEX TravMed Choice Inbound
It made me feel safe to have the insurance while in NY. I have already recommended you to a friend who lives in Germany and travels to the States often.
Rosemary W. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
Second time I got it. It's affordable and the overall product seems solid.
Adrian N. would recommend this plan to a friend or relative.
5 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
Never had to use it, but glad it was there just in case.
Michelle S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
It is particularly difficult to comment on the adequacy - or otherwise - of a medical insurance without having been through the claims procedure - which, fortunately, we have not had to do.
However, we would like to see cover offered - perhaps optionally - for cancellation of air fares; other pre-booked items of expenditure can usually be cancelled without loss - provided that time limits are observed. Ticket conditions can be very restrictive and lead to the loss of the whole fare if a holiday has to be cancelled.
Similarly, cover for some items such as repatriation costs for children could be made optional - not everyone travels with children!
We have found this insurance to be particularly valuable as, although citizens of the UK, we are (with one exception that I know of) unable to get travel/ medical insurance from a UK company as we are resident in France - Heaven knows why!
Ian M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review and feedback. We have passed your comments along to Frontier MEDEX.
    Oct 22,2013
MEDEX TravMed Choice Inbound
Easy all the way!!!!!!
ZARA N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
I purchased my travel insurance on 6/26/13 utilizing email fulfillment to "expedite" the process. However, despite repeated emails to customer service and assurances I would obtain the actual policy info from Medex "immediately" I did not receive the actual insurance documents and ID card from Medex until 7/3/13, a week later!

While I understand InsureMytrip is the facilitator in this matter, I simply fell through the cracks while waiting for documents I should have received immediately. Bottom line, there was no basis in this situation to be happy with the poor customer service I received.
LAUREN D. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. Unfortunately, there was a delay in transmitting policy information for FrontierMedex policies during a short period of time around the date you purchased your policy. This has now been corrected. I apologize for the frustration this delay caused, and rest assured we take matters such as this very seriously, and work with our business partners to correct them as quickly as possible.
    Jul 24,2013
MEDEX SafeTrip - Single-Trip
Was satisfied with coverage and price and would recommend it to anyone.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
At first a had an aweful experience looking for insurance to cover my short travel to the United Staes. Once I found your company, I had a really good time understanding and purchasing the insurance that best fit for my visit to the U.S. I will certainly recommend my Country fellows in Panama to purchase your insurance.
Analida W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
It was very quick and easy to obtain the insurance and the plan details were emailed to me immediately upon purchase. It was also easy to ensure everyone in my party, including my 72 year old dad. I thought it was bit pricey but cheaper plans that I found did not provide as much coverage.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
MEDEX TravMed Choice Inbound
For peace of mind, if anything should happen, this plan was perfect. The customer service was great too.
Dallin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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