Travel Insurance Reviews MedjetAssist

MedjetAssist is a domestic and global air medical transport membership program based in the U.S. If a MedjetAssist member becomes hospitalized more than 150 miles from home and meets transport criteria, MedjetAssist will arrange medical transport to the hospital of their choice within their home country at no additional cost. All the member pays is their membership fee.

Learn more about MedjetAssist.

Customers rated MedjetAssist
4.62 out of 5
114
ratings and reviews
98%
recommended
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Cruise
Filed claim
MedjetAssist Standard
As with any insurance, the best plan is to not need it! It was comforting that I had a back-up in case I did. I was happy that I did not need it. Then, of course, you second guess whether you needed to spend money on something you didn't need:) however if things had been different this would have saved my "bacon" so not a bad thing.
Brian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MedjetAssist Short Term
Well, everything went swimmingly until our flight home on 10/12 was delayed due to Storm Cullum. We were stuck for 3 1/2 days trying to get home. Since our insurance was only booked through 10/12, I tried to get in touch with you and with Medjet to see if it needed to be be extended. I called the emergency number on a Sunday to find out. They said they couldn't help me and to call back on Monday. Fat lot of good that did.
Anne W. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Here is your reply to MedJet Assist:

    "We appreciate you posting a review so that we can continually improve our processes. In reviewing your call, we see that you contacted our emergency operations center at 12:12am 10/14/18 and had questions on extending your membership due to weather. The operations center coordinator advised that the membership services department could answer those questions or make changes to your existing membership on Monday morning and verified that you did not have an emergency at that time. In attempting to obtain your call back number, either the line was disconnected or you disconnected the call with the operations center coordinator. Due to being disconnected without ​​a call back number, we were unable to follow up."
    Oct 23,2018
MedjetAssist Standard
I have used Insuremytrip twice and have never used the insurance but I always feel confident about the plans that I have for our trips. The agents who helped me find the right policy are always very knowledgeable and easy to work with. I have recommended Insuremytrip to many friends too.
Constance W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MedjetAssist Short Term
An economical way to have the added security we felt we needed for this trip
Traci J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MedjetAssist Short Term
An economical way to have the added security we felt we needed for this trip.
Linda E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
MedjetAssist Short Term
Happy I did not use the plan. The plan covered everything I wanted it to cover for peace of mind. Price of plan was reasonable based on age.
craig b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
MedjetAssist Short Term
Happily I never had to use it but was a comfort knowing it was there.
Marie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MedjetAssist Short Term
Ended up upgrading to an annual plan. For a family, cost is reasonable and coverage is great when traveling internationally. Customer service was very friendly and responsive to any questions.
Brian D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
MedjetAssist Short Term
Glad we did not have to use the policy but we had that good sense of security while we traveled. Thank you for the phone assistance I was most pleased when I was shopping for travel insurance.
Maria A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MedjetAssist Short Term
I think it gave me some piece of mind. But, we need something to carry so in case something happens the hotel or friends will know what to do if we cannot speak.
Wayne Y. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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