Travel Insurance Reviews MH Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers rated M.H. Ross
4.52 out of 5
937
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
M.H. Ross Advantage Bridge
since I did not have a claim, not sure how well things would go.
Donald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Asset
Fortunately did not need, but good to have on an expensive trip.
Alisa K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Asset
Fortunately I did not need it, but good to have on an expensive trip.
Leslie K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
M.H. Ross Advantage Asset Plus
This plan covered the items I needed at a reasonable price.
Randall R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Bridge
Covered the important things like emergency medical evacuation. And most of coverages on the plan are primary which means that you don't have to collect from someone else first.
Gertrude c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Asset
My daughter-in-law bought this plan for me. I agree with her assessment: "I bought insurance for my trip and thankfully did not have to use the benefits. I cannot comment on how good of a policy this was or about customer service as I didn't have to use the benefit. I was glad to have coverage and peace of mind that should I run into trouble I would be insured."
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
We had to submit a claim due to the death of my father-in-law halfway through our trip. The claim process was reasonable and payment was made within about 6 weeks.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
The insurance was easy to obtain because of the simple purchase process.
dennis t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
It was really nice to know that we were protected effectively and at a reasonable price. Thanks.
Kenneth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Asset Plus
I purchased this MH Ross plan because it was the cheapest available that included a Cancel-for-any-reason benefit that I wanted on my hotwire.com nonrefundable hotel room reservation. Unfortunately my plans did end up changing so I had to file a claim.

I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.

Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.

Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
Shane G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. RoamRight
    (4.61)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.68)
  3. Crum & Forster - Travel Insured International
    (4.64)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.58)