Travel Insurance Reviews MH Ross Advantage Bridge

The Advantage Bridge plan from M.H. Ross offers higher coverage limits than the Advantage Asset Plus plan, starting with Trip Interruption coverage. Other coverages include Cancel For Work Reasons, Missed Connection, and Emergency Medical Evacuation.

To learn more, see the MH Ross Advantage Bridge product page.

Customers rated the M.H. Ross Advantage Bridge plan
4.59 out of 5
167
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
M.H. Ross Advantage Bridge
A month after submission of a very well documented claim, I called for a status since the online claim tracker hadn't moved for two weeks. No one answered; however, the voice mail said someone would call back within 24 hours. No one did, but I got the same "will call you back within 24 hours" message. Again, no answer. I called again and actually got a person. They found my claim and said it would be expedited and I would hear from her in 3 workdays. At the 5 workday point, I called again and was told the claim was being reviewed and should be completed shortly. Evidently the claims work overwhelmed the available staff and everything was behind. Finally, after 2 1/2 months, the claim was paid.
Robert B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you experience issues during the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.

    The following is a statement issues by the claims administrator:

    “Thank you for writing a review and making us aware of your negative experience with your claim. I understand you are dissatisfied with the time it took for your claim to be paid and our communication during the claims process. You are correct, you filed a very well documented claim, and Trip Mate did not process your claim quickly. Our goal is to process your claim within 10 business days once all documentation is received, and we failed to achieve this goal with your claim. Being responsive and communicating clearly is a priority for our customer service team, and we fell short of this, as well. We agree that it is unacceptable to promise a call back and not fulfill that commitment. Please accept my sincere apologies for the frustration associated with your claim. We truly appreciate you sharing this feedback because your experience will help us improve our training and better assist other travelers.”
    Aug 14,2015
M.H. Ross Advantage Bridge
The plan was easy to purchase, and customer service was responsive by email.
Andrew U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Bridge
The customer service representative to whom we spoke was very helpful. The broker deserves the high marks.
Aidan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Bridge
I didn't have any reason to access anything so I really can't say much.
Judson H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Bridge
Insurance for these big trips is so important that I can not imagine not having it. The M.H. Ross Advantage Bridge plan is very comprehensive and the cost is very competitive. Fortunately, I have never had to use it. However, there is peace of mind knowing I am covered if something happens.
Kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Bridge
It was comforting to know we had this coverage.
Charles T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Bridge
When we took a trip to Japan 4, or 5 years ago, we purchased the same plan. Cost went up but it is natural. Thing is your insurance gave us peace of mind. We are going to buy your insurance when we plan next trip.
Rowena I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Bridge
The plan covered everything I wanted it to.
Adam G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Bridge
I was pleased that I didn't have to purchase the trip cancellation policy as that increases the price of the insurance by $300. or more. Your agents should make customers aware of this because otherwise, I wouldn't have purchased any insurance. The coverage of lost baggage and health insurance while traveling is most important to me.
Susan P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Typically, comprehensive policies are used to insure the cost of one's trip. Many policies, such as the MH Ross Advantage Bridge plan, may be purchased without insuring a trip cost. If a trip cost is provided in the quote form, then trip cancellation will be included in the comprehensive policies. Your trip cost will determine your trip cancellation and trip interruption limits as well as your comprehensive policy premium. In the future, you can state that you are not looking for trip cancellation coverage and enter a zero in the trip cost section.
    Feb 26,2016
M.H. Ross Advantage Bridge
since I did not have a claim, not sure how well things would go.
Donald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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