The trip included a
M.H. Ross Advantage Complete
This M.H. Ross plan seemed to provide the most coverage for our trip vs. other companies' plans, which is why we purchased it. When I was comparing plans I not only talked to the reps at, but I also called M.H. Ross. I have to say that the rep there didn't seem to be that familiar with the elements of the plan(s) I was inquiring about and weren't that interested in being helpful, it felt. Thankfully, we did not have a claim, so I cannot comment on what it'd be like to actually use it.

I do wish that one of these days some travel insurance company would include pets getting sick or passing away as one of the covered reasons for cancelling a trip. Pets are family members, too, and if they have a crisis one might have to cancel or postpone a trip just as if a human family member had a crisis. As it stands now, the only way to get even partial coverage to protect against pet crises is to purchase the "cancel for any reason" option. I surely hope that either M.H. Ross or some other company starts including pets in the list of legitimate reasons someone might have to cancel their trip.
Anne C. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Claims not filed
Note: This review is for an earlier version of the plan.
  • MH Ross Travel Insurance
    We are sorry to hear about your frustrations, but appreciate your feedback so that we can do everything in our power to ensure positive experiences. We also appreciate your feedback on expanding coverage to include pets. As you stated, CFAR is the best option at this time for those unfortunate situations. I will be sure to pass along all of your feedback and again we appreciate you taking the time to share it with us.

    Please let us know if there is anything we can do to help you in the future.
    Jul 23,2013