In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Our trip to Cuba was plagued by problems that included delayed and cancelled flights that forced us to stay overnight at the DFW airport in both directions. In addition, luggage was lost and did not arrive in Cuba until five days into a one-week trip.
The claims process was very demanding; despite sending in 30 pages of documentation, the adjuster kept asking for more. In the end, using numerous loopholes, the company got out of paying us much at all -- essentially we got about the price of the policy, while remaining out of pocket for approximately $2000. I would not use this company again.
Cheryl C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. Although
it is unfortunate that all expenses were not fully reimbursed, your claim representative at Nationwide Mutual
did follow the policy wording and paid the claim accordingly. Please also note that InsureMyTrip publishes the certificate for every policy on our website and encourages our customers to review the policy terms and conditions and call us with any questions.
Bought policy for peace of mind. Didn’t have to use but it was there.When trips to Cuba were stopped by US government,we were worried about trip cancellation coverage but our trip was grandfathered so no problem.Didn’t contact Nationwide so don’t know how that would have turned out.
leonard e. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I am happy to say that I did not need to USE the insurance so I cannot comment on how it actually works but just having it gives a great peace of mind.
Carla K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I never take a trip without obtaining insurance. However, I usually get CFAR (
CANCEL for any reason) For this trip unfortunately it was cost prohibitive.
Andrea P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
it is unfortunate that all expenses were not fully reimbursed, your claim representative at Nationwide Mutual
did follow the policy wording and paid the claim accordingly. Please also note that InsureMyTrip publishes the certificate for every policy on our website and encourages our customers to review the policy terms and conditions and call us with any questions.