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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Germany rated Nationwide Mutual Insurance Company
4.54 out of 5
133
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We were very disappointed in Nationwide Insurance and this product. Our Summer 2020 European trip was cancelled in April 2020 due to the global pandemic. We contacted Nationwide immediately and they recommended that we pursue reimbursement from the travel providers then file a claim for any unrecoverable funds. We trusted that they were guiding us properly and followed their advice. We did indeed have unrecoverable funds and filed for reimbursement immediately after our last refund in Dec 2020. Nationwide denied our claim stating that the global pandemic was not a covered peril. Why was my policy not cancelled and my premium refunded when my trip was cancelled? Why did the Nationwide representative lead me on to believe that we were covered when I contacted them in April? If a global pandemic with travel shutdown all over the world is not covered, why buy insurance? At this point, I would not recommend using Nationwide and I'm not sure about purchasing travel insurance anymore. It looks like there is a very narrow window for reimbursement and obviously the insurer's intent is to deny most of the claims. My experience has been that the travel providers have been focused on taking care of their customers and the insurance company is finding ways to say no. Why buy insurance?
Charles S. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your feedback.

    We are sorry to hear that you were unable to travel. Upon learning that your claim was deemed unpayable, we reached out to you about Nationwide making an exception to cancel the policy for a refund of premium or transferring this policy to a future trip. Nationwide requires additional information from you in order to determine if you meet the guidelines for a successful exception. Please call us at 800-487-4722 or email us at [email protected] for further information.
    Jan 20,2021
The trip included a
cruise
Nationwide Mutual Insurance Essential
Although I did not need to file any claim for this trip, it was comforting to know that I was covered if the need should arise.
Michelle K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Years ago when we traveled, we never purchased trip insurance, and we never regretted not doing so. However, as our parents have gotten older, we have purchased trip insurance for the last several trips with them, and by ourselves, just in case something happened and we were not able to go on the trip or needed to come home earlier than planned. Once again, we were happy to not need the insurance! If we had needed it, though, it would have helped limit the financial loss caused by a late trip cancellation or flight changes.
Cinde P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Prior to the trip, I called with questions before I purchased, then called with questions AFTER I purchased. Everyone was accommodating and helpful. I did not need to file a claim...the trip was perfect, but having this coverage provided me with peace of mind.
Gayle K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Thanks...glad I didn't have to use the insurance!
Frederick M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Although we also insure with insuremytrip when we travel abroad, we have never had a claim. In that regard, we have no basis to evaluate the quality and efficiency of the service.
That said, the process of obtaining cover is always quick and efficient thanks to courteous, knowledgeable staff.
Prices seem reasonable for the cover we get.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
My father was placed on hospice 1 month prior to trip departure. I cancelled at that time and within 2 weeks received my refund difference. My father passed away during the trip dates, so not having to worry about the hassle of getting my money back was a great relief.
Lois D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your 5 star review for your Nationwide Essential policy.
    Although we are very sorry to hear about the death of your father, we are pleased that Nationwide was able to provide such a quick settlement to your claim.
    May 31,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
This is the third time I have used this insurance. Luckily I only needed the coverage once. When I did file a claim the response was excellent. Great insurance at a great price. Highly recommend.
Mary K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Ease of use. Quick answers from customer service will make my decision easier on my next trip
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I have been using InsureMyTrip since 2011 and never any problems with the claims I have filed. I’m very satisfied with InsureMyTrip.
Larry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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