Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

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Customers who have visited Hawaii rated Nationwide Mutual Insurance Company
4.55 out of 5
113
ratings and reviews
98%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
Took a lot longer than promised to process the claim and issue the checks
ANUP P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 08,2018
The trip included a
cruise
Nationwide Mutual Insurance Essential
Thankfully didnt have to use it. So hard, to determine service. But, I know it is a must to have. Thank you
Jacquelyn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn’t need to use, thankfully!
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
When I went online the first time I made a mistake and thought I was buying for $4200 each for coverage. I never say the confirmation email until I get an follow up reminder about the upcoming trip. In looking at my account on line, it showed $4200 total for the cost - but when I got the email reminder it showed $3000 total.

Even though I messed up (and later bought additional coverage), I'm not happy that my original purchase and online account showed $4200 yet the email confirmations showed less.

I feel like I paid more additional cost then what my original purchase should have been for $4200. I called customer service and they said they could review it -- but i have not heard anything. I have the screenshot of the original email login showing the $4200 for the cost.

Not happy this time around.
Andrew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Did not need to use it so I really did Not know how reasonable it is or how to answere. Thanks
Bernd H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Our flight home was delayed a day due to freezing fog so our plane was unable to land and was diverted back to PDX. Nationwide Insurance was very easy to deal with to be reimbursed for our night in a motel. The person I spoke with was very helpful and courteous and our claim was paid promptly. Thank you.
Carolyn V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Luckily I haven’t needed to use the insurance.
Audre S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Cannot say how good the plan was since I did not need to file a claim. Having the peace of mind knowing we were covered in case of a medical emergency while on our cruise was worth it. There were 3 people that need to be taken off our ship for medical help. Knowing that we had the insurance while out of the country especially if we need to be evacuated by helicopter gave us great peace of mind.
Dominick S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Even with adding on coverage and premium the plan (like many others) is too expensive. For example, you have to pay for coverage of the entire cruise fare when you pay it even though much of it is refundable if you need to cancel 3 months out. For the small amount that was covered until the last couple of months the premium is excessive.
Lewis G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. On top of this premium, when adding additional coverage, such as Cancel For Any Reason, the premiums will increase. Since the insurance is providing coverage for a larger risk, the premium you pay will also go up accordingly.

    Please feel free to contact us if you have any further questions or concerns. We are available 7 days a week at 1-800-487-4722.
    Oct 10,2017
Nationwide Mutual Insurance Essential
We had to file a claim for this same trip last year. My husband had a severe infection and was told not to travel. Nationwide was so easy to work with in covering our prepaid costs, so we didn't hesitate to use them when we re-booked our trip this year. Thankfully, we had no difficulties this time around.
Barbara B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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