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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Hawaii rated Nationwide Mutual Insurance Company
4.55 out of 5
160
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
I didn’t have to use the insurance which is a blessing but the representative that helped me in the beginning process of purchasing the travel insurance was very patient with all my questions and informative and very quick to respond
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Did not have to file a claim thankfully. Insuremytrip did an A+ job of making shopping/comparing plans easy. Also A+ for getting the policy to me after purchase and even sent a reminder just before our trip about policy details and how to get in contact with them should a claim become necessary.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I went on a cruise to Hawaii and it was so rough we were unable to stop in Maui where I had a hotel reserved. I called and was told this was not trip interruption and I should have gotten cruise insurance. I got this insurance because I was going places other than the cruise (like Maui). Anyway, I'm out $300.00 and the cost of the useless insurance.
susan s. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your review. Most travel insurance policies do not cover what occurred during your trip. There are some insurance providers that offer Cruise policies, these are policies that offer cruise specific benefits. Benefits can include Itinerary Change, Port of Call Change, Shipboard Service Disruption and others. For assistance finding the best plan for your concerns and going over the difference among plans, please call us at 800-487-4722.
    Dec 18,2019
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Most travel insurance plans are pricey for the coverage (and time frame) offered.
Duane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback.

    Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip. A travel insurance policy is considered to be of good value when the policy premium is 4-10% of the insured trip cost.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Aug 13,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
I got sick while on the cruise, my primary insurance covered the cost which I am pleased they did
the paperwork required by nationwide was too much.
when you have purchased travel insurance why do they need your boarding pass to prove that you went on the trip.
I will use your company again but i wont be using nationwide
JEAN S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review and hope that you were still able to enjoy most of your trip.

    We are sorry to hear that you were unhappy with Nationwide's claim process. Nevertheless, you may find that most, if not all claims departments, may require a copy of your boarding pass to file a claim. We cannot stress enough that you should save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jun 18,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
The insurance plan was easy to purchase and affordable. As my trip involved multiple air segments it provided peace of mind.
Karen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
It was very easy to order on line, and nice to know we were covered.
Kathleen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I thought we purchased a good plan with good coverage. I have had an open claim since October, I do not think this is a reasonable timeframe for resolution. I was told before Christmas that the claim was close to being finalized. When I followed up over a month ago, I was told it was being reviewed by a supervisor and would hear shortly. When I called today, I was told the same. Everyone else that traveled with me has been reimbursed by their insurance companies months ago, I am very disappointed. I just received an email saying the claim was denied. Why did that take 5 months?
Bonnie D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you very much for your review. However, your claim was correctly denied by the insurance company since it did not meet the crteria listed in the policy which is stated below:

    "TRIP INTERRUPTION
    The Company will pay a benefit, up to the maximum shown on the Confirmation of Coverage, if You are unable to continue on Your Covered Trip due to:
    .....
    (j) Natural disaster at the site of Your destination that renders the destination accommodations uninhabitable;
    (l) Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive."

    In order for a claim to be payable, it must meet one of the criteria in the policy, such as, these 2 named perils. The policies don't work on the assumption that something might happen while on your trip. Coverage kicks in once a covered event actually occurs. Unfortunately, the fact that you made the choice not to go before an unforeseen event occurred will make you ineligible for any payments lost or additional expenses incurred.

    Please call us at 800-487-4722 if you would like additional information.
    Feb 26,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I cancelled my trip to Hawaii, but was not able to cancel this insurance which made me very mad and sad. A waste of money for me, but a boon for you.
Sorry can not rate this insurance, but Nationwide is not consumer friendly. It stinks.
Carol H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    This policy came with a 10-day review period. The policy certificate states, in paragraph 3 of page 1, "All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."

    However, you may request to transfer this policy to cover a new trip. Please contact us at 800-487-4722 for the documentation required for this request.
    Dec 10,2018
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Good plan. I usually purchase for evacuation coverage. Glad I didn't have to use it.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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