Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

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Customers who have visited Panama rated Nationwide Mutual Insurance Company
4.42 out of 5
21
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We made a claim because our flight going home after our cruise out of Ft Lauderdale was cancelled due to a snow storm, and ended up having to stay the night. We sent in our claim and did not hear from the insurance company for a month. We contacted the company and resubmitted our claim. Again no response. Finally on our third try they responded that they are processing our claim, this after 3 months. The company does not communicate at all, it is like a big black hole. We received our claim finally and it did not cover the items they claim they cover. Also, they don't explain why our costs were not covered just sent a check and that is that. I would have been better off not purchasing the insurance. It was not worth my time to purchase and was not worth the time to send in the claim. Beware, it does not cover much of anything. When you read it it appears to, but it does not. I definitely do not recommend this insurance, unless you feel you want to make a charitable donation to Nationwide! Save your money.
Mary D. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting your comments to assist your fellow travelers. We are very sorry to hear that you were not satisfied with your Nationwide claim experience.

    Upon receiving your review, we immediately assigned an InsureMyTrip "Anytime Advocate" who contacted the Nationwide. According to their records, you filed your claim on 03/27/2018. On behalf of Nationwide, you were later contacted by Co-ordinated Benefit Plans, LLC with a voice mail on 04/18/2018 asking for additional information, by email on 04/24/2018, and again on 05/8/2018 by email advising that your payment was being processed. You have now received your check.

    Coverage would have been reimbursed under Trip Delay up to 100 USD per day/500 USD maximum per person:

    "The Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more
    hours due to a defined Hazard.

    Covered Expenses:
    (a) Any Additional Expenses incurred;
    (b) A one-way Economy Fare to return You to Your originally scheduled return destination."

    If you do have further questions concerning your claim, please call Customer Care at (800) 487-4722.
    May 25,2018
    • MaryD
      Photo
      We were not contacted at all by Nationwide, not by phone, not by email. We submitted all the documentation 3 times with no response until the 3rd submittal, then the response that our claim was being processed, that was the only communication. The insurance is unresponsive and a waste of money.
      May 25,2018
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I was glad that my original plan was transferred, when the cruise line cancelled our trip, to the new cruise we booked.
Mary L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Fortunately, I did not need to make a claim for this cruise. Several months ago I had to cancel a cruise because of a death in the family, and I was very pleased with the claims process. The form was easy to complete, and I received my money within 10 days. I will continue to use Nationwide for other cruises in the future.
John W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Thank Goodness I didn’t need it to test.
Dale D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We believe this plan was appropriate for the price. We were fortunate enough not to have a need to use the coverage but it matched many of the other plans we looked at. This is a great basic plan if you are looking for minimum coverage at an affordable price.
Cathryn J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Reasonable plan. Did not use. Wish it provided primary coverage and an insurance ID card. Appears to be a reasonably price plan plan after comparisons. Will buy again.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Always feel safer with when traveling to foreign countries with extra insurance! All went well!!
Jane N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Luckily we did not need the insurance It gave us great peace of mind knowing we had the coverage in case it was needed.
John R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
The right coverage and price for my trip.
Margarita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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