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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Portugal rated Nationwide Mutual Insurance Company
4.56 out of 5
70
ratings and reviews
94%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
I bought Nationwide Prime through "insuremytrip.com". Unfortunately I had an issue on my overseas trip. Very difficult to contact a "Nationwide" rep who knew about this obvious 3rd-party insurance. First words out of his mouth were "I don't think we cover you for that". That's never good to hear when you're in a foreign country. I suffered with the issue until I got back to the US and was covered by my employer's health plan. $20/day travel insurance is barely worth the 64 pages of fine print. Never again.
John P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. All claims are adjudicated based on the terms and conditions of the insurance policy. We have contacted the claims department of Nationwide on your behalf and it appears that this claim was handled correctly. A representative will reach out to you to explain this further.

    In the future, please do not hesitate to contact our Customer Care department for any questions pertaining to your policy. Our team of representatives can be reached at 800-487-4722 or by email at [email protected]
    Dec 02,2021
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Affordable coverage "just in case".
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Comparing and buying was easy... cannot comment on claim process as I did not have the need. Happy about that!
Cynthia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Good plan—great service
Jerry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I am happy with the plan personal touch and happy that I don't have to use. Thanks.
Clarissa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I called for assistance because my husband had forgotten to bring all hidd medications. We were told there was nothing you could do to help us obtain the meds, and I was very disappointed by that.
Mary v. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your feedback about the Nationwide Mutual Insurance Company. Travel assistance services are provided by On Call International Travel Assistance Services, which is an independent organization, and not by Nationwide. There may be times when circumstances beyond On Call’s control hinder their endeavors to provide the requested travel assistance services, such as Prescription Drug Replacement. However, they endeavor to make all reasonable efforts to provide travel assistance services and help you resolve your emergency situation. We are sorry to hear that they did not meet your expectations.

    Please remember that we value your opinion and share your comments with the Company so that they can better serve you in the future.
    Oct 12,2018
Nationwide Mutual Insurance Prime
We had to extend our trip 2 days when a passport was stolen the night before we were to fly home. I was surprised to find that we could extend the insurance coverage so we still had insurance while we were still out of the country.
We were reimbursed for some of the expenses (flight change fees, fare difference, and lodging) because a stolen passport was one of the covered items for a trip delay.

Overall, good coverage for the price!!
David B. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I didn't need to use the insurance policy, but it was reassuring to know that it was in place to cover any possible losses and provide me with medical care if I had become injured or fallen ill during the trip.
Clarissa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Vacation travel insurance is confusing to understand in terms of what you are getting and it is relatively expensive (5-10% of trip cost). I went with Nationwide in part because of their reputation for other types of insurance, but I will most likely not automatically return to Nationwide for my next vacation travel, because it is unclear to me whether I received the best insurance I could for the price I paid. I believe that travelers will flock to a company that sells travel insurance by demonstrating its value, rather than by simply comparing what they offer to what others offer. Insurance companies, including Nationwide, seem uninterested in providing a short, easy-to-understand summary linking what you are buying to why the price is what it is.
Douglas A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I worried a good bit that something would happen to me that would be considered a pre-existing condition and that my claim would be denied. If I had to do it over again, I would get the plan which covered ALL reasons for a claim.
Margaret P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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