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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Thailand rated Nationwide Mutual Insurance Company
4.63 out of 5
40
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Essential
I will use Insure my Trip/Nationwide Insurance from now on! I paid for an expensive trip to Thailand in February. I already had some reservations due to the corona virus but decided to push through anyway. The day before I was to leave, my daughter injured herself. I promptly canceled trip and contacted Nationwide. The customer service rep was a little “snarly” with me but They emailed me the paperwork. It was easy to read and fill out by the doctor and myself. I promptly submitted and they promptly paid the claim.
Anitra M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
I've purchased trip insurance with InsureMyTrip for the last 4 trips or so and have referred other people who have also done so! Positive experience, good coverage and good prices. Done!
ALYSSON A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
On my way to Bangkok I chipped my tooth and I was not going to have it repaired there as the places where not to my standards. When I came back to the US I made an apt. with my dentist to get it repaired and found out that it is not covered. Bangkok is a 3rd world city and the thought of having my tooth worked on there was not an option for me. I feel like this should of be covered but was told it is not.
Eileen G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. We are very sorry to learn that you chipped a tooth during your trip and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. With any travel insurance policy you would have to seek treatment during your trip for it to be considered a covered expense. Once you return home, the policy will terminate.

    Per the Covered Expenses definition in your certificate: "Reasonable and Customary Charges incurred while insured under this Certificate; and that do not exceed the Maximum Benefit limits shown in the Confirmation of Coverage, under each stated benefit."

    In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.

    Mar 07,2019
Nationwide Mutual Insurance Essential
I've used InsureMyTrip for all my trips and I always feel more confident with travel.
Spencer M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
My trip was on October 22nd rather than May 3rd
Patti K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review.
    Because you purchased a Comprehensive plan, your Trip Cancellation coverage was effective the day after you purchased the policy which was 05/04/2018. All other coverage was effective on your date of departure which was 10/22/2018.

    Please call us at 800-487-4722 if you have further questions.
    Nov 14,2018
Nationwide Mutual Insurance Prime
This is the first time I ever purchased travel insurance (despite having traveled internationally for the past several years.) It was a very expensive trip to Asia and my husband and I were most interested in the medical coverage (didn't want to be stuck overseas with an illness/injury requiring expensive medical costs.) Well, I ended up getting food poisoning and spent a day on IV fluids and IV antibiotics, racking up $1000 in medical costs. I called Nationwide from the clinic in Thailand (I had their app on my phone with all of the insurance info at my fingertips) and they immediately opened a claim for me and gave me a claim number. They also emailed me all the forms that I needed to complete with a list of everything that I needed to supply for the claim. Meanwhile, our flight from Incheon to LA was delayed, causing us to miss our connecting flight to Denver. My husband had to purchase 2 seats on another airline last minute for $500. I submitted a claim for $1500 on 12/26/17 for medical expenses and trip interruption. I immediately received a confirmation email and had a check issued to me for the full amount of my claim on 1/03/18. There was no hassle whatsoever. I was so impressed with their service that I just purchased another policy for our trip to Europe in September. I cannot stress how happy I am with this company and how efficiently they handled my claim. I realize how lucky my husband and I have been over the years to not have had any illness or trip interruption befall us, but I realize the importance of having travel protection (especially being medically covered while out of the country) and will never go without travel insurance again. And, of course, I will be going with Nationwide.
Jutharat M. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
When I travel I often say, "Oh, I can leave and go abroad without travel insurance." But, once I start shopping to price the cost of travel insurance, I'm reminded of all the things that could happen or go wrong.

When I purchased my Nationwide travel policy, I felt that if anything does happen, I have exactly the coverage I need. There were no gaps in the policy I secured for my trip to Thailand that I could see. Thank you for the comprehensive affordable travel policy!
Najja B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn't have to use it but always nice to know you're covered
Alexander L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I took out insurance but did not use it. I believe Nationwide is a reputable company so we felt confident whilst on our trip.
Janet P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
It was wonderful to have peace of mind to know that in the event of an unforeseen emergency we had the coverage we would need already in place.
Lorentz A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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