In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I filed a claim with them when we had to cancel for medical reasons. That was weeks ago. Have not received confirmation that they received claim. There was a signed requirement for mail delivery and having not received a thing from USPS I assume it was delivered . There’s never anyone to answer my call. Leave message no response....very poor way to run a business.
George J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for bringing this issue to the Company's attention. Nationwide has reviewed your claim and advised that they received your paperwork on 08/28/2018. You later called the Company on 09/26/2018 and was advised that the claim was under final review. Your claim was denied later that day and a denial e-mail letter was sent to you at your email on file.
According to your policy, "Pre-Existing Condition means an illness, disease, or other condition during the sixty (60) day period immediately prior to the Effective Date for which You, a Traveling Companion, a Family Member booked to travel with You: 1) exhibited symptoms that would have caused one to seek care or treatment; or 2) received or received a recommendation for a test, examination, or medical treatment; or 3) took or received a prescription for drugs or medicine. Item (3) of this definition does not apply to a condition that is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the sixty (60) day period before the Effective Date"
Unfortunately, you were not eligible for the waiver since you did not purchase the policy within 10 days of your Initial Trip Payment:
"The Pre-Existing Conditions exclusion is waived if You (a) enroll in this Certificate at the time You pay the deposit required for Your Trip (or within ten (10) days of the initial deposit); (b) purchase this Certificate for the full cost of Your Trip; and (c) are medically able to travel on the Effective Date.
Of course, it is never pleasant to hear that your claim was denied. Nationwide confirmed that you were sent the letter so you may want to check your spam/junk e-mail folder for the information.
I did not have a claim resulting from this purchase, so really don't have experience with how well it covered my needs. One thing is a bit puzzling, is that I purchased from Nationwide because the foreign medical coverage was in the 10's of thousands of dollars, whereas most competitors were covering that at about $5,000. What was the reason why the coverage was so different, and was I over-buying in purchasing from Nationwide?
Kenneth S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for providing your feedback on this Nationwide policy.
As a comparison website, we offer several types of policies with varying degrees of coverage. While this policy does provide a high dollar amount in coverage for emergency medical, we also offer options with more coverage or less coverage than this plan.. There are many factors in determining how much coverage one will need, however the most important is that you feel comfortable with that amount. Please feel free to contact us at 1-800-487-4722 if you need assistance in choosing the right amount of coverage for you. We are open 7 days a week.
According to your policy, "Pre-Existing Condition means an illness, disease, or other condition during the sixty (60) day period immediately prior to the Effective Date for which You, a Traveling Companion, a Family Member booked to travel with You: 1) exhibited symptoms that would have caused one to seek care or treatment; or 2) received or received a recommendation for a test, examination, or medical treatment; or 3) took or received a prescription for drugs or medicine. Item (3) of this definition does not apply to a condition that is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the sixty (60) day period before the Effective Date"
Unfortunately, you were not eligible for the waiver since you did not purchase the policy within 10 days of your Initial Trip Payment:
"The Pre-Existing Conditions exclusion is waived if You (a) enroll in this Certificate at the time You pay the deposit required for Your Trip (or within ten (10) days of the initial deposit); (b) purchase this Certificate for the full cost of Your Trip; and (c) are medically able to travel on the Effective Date.
Of course, it is never pleasant to hear that your claim was denied. Nationwide confirmed that you were sent the letter so you may want to check your spam/junk e-mail folder for the information.