In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
It's been two weeks since I filed a claim and I have heard zero - nothing - from the company you chose to process claims (CBP Insure). I sent an e-mail and got a response that someone would contact me within 2 business days, still crickets (nothing). Claim/Policy Number: NWE23030222244K
Member Name: GEORGE OUIMET; Update: I heard back after nearly a month. CLAIM DENIED except a $100 a day maximum reimbursement. What a joke it didn't even cover the cost of the policy, so Nationwide made money and we have an out of pocket loss of more than $2000. READ THE FINE PRINT, the only things they cover for trip interruption are things that almost never happen. To no fault of ours one of our connecting flights was delayed more than 4 hours, which caused us to miss our flights home. No refund, no voucher to get a new flight, nothing. Stranded with no way to get home and this lousy Nationwide Policy DIDN'T COVER IT. Never again!
GEORGE O. would not
recommend this plan to a friend or relative.
This is a disingenuous survey. The "value" of insurance is only realized if you file a claim, which I did not. I have no way of objectively telling you if this coverage was good or bad precisely because I didn't use it. If I had missed my cruise due to illness would it have paid the bill without a huge argument? Who knows?
It appeared to be a good price and appeared to have adequate coverage. But that's the problem with insurance. What you think you have coverage for is often wrong. And policies are not written by marketing people.
Daniel V. would
recommend this plan to a friend or relative.
I had a wonderful trip and the loved having the peace of mind that if something went wrong I was covered. I will be using your company for further travels.
Tamara B. would
recommend this plan to a friend or relative.
I was especially impressed with the agent I spoke with over the phone--she was helpful and cheerful, and she steered us to a plan that would cover all the possible Covid eventualities we were worried about. Thank you!
Craig F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was the first time I have ever bought trip insurance and I did not have to use it but the piece of mind was worth the price. I would buy it again.
janice B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.