In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We have used Nationwide cruise plans several times now and have made 4 claims, including the one that was just paid. All were handled in a timely manner with prompt payments. Their representatives were friendly and knowledgeable on the phone. A Nationwide representative even reminded us once of a benefit we had forgotten about. I have not had one complaint about the service we have received from Nationwide, and I can't think of very many other companies I can say that about.
Anna M. would
recommend this plan to a friend or relative.
I appreciated the peace of mind I had while traveling. I knew if for some reason I became ill, or had any normal trip interruption my hard earned money will not have been wasted. It was a small amount to pay to protect myslef.
BRENDA B. would
recommend this plan to a friend or relative.
I had to cancel my cruise due to my mom's death about a week prior to cruise. I submitted my claim online-took about 4 weeks for claim to be completely processed and about another 2 weeks to receive checks.
I did have to get help from my daughter to help me file the claim,but I am not computer savy.
I only received one email from the company during the whole process,and that was a few days after I submitted claim-they were just letting me know there might be a delay due to the high number of claims.
I just checked the website frequently and that is now I knew the claim had been approved and checks were generated.
I did receive my total amount I had paid for the cruise and was never asked for any additional paperwork-But I did wait until I had everything( MD note/death certificate ,etc) before I submitted claim.They have a list of items they show you when you start the process
I would definitely use again,actually I just bought the same policy for my next cruise
KARAN J. would
recommend this plan to a friend or relative.
Trip insurance, like most other insurance, is a necessary evil. Damned if you do, damned if you don't! Fortunately, we didn't have to review the coverages and did not have to file a claim on this trip. We just trusted the protection was there if we had needed it.
Jane L. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We have been buying Nationwide coverage for our cruises for several years. Finally had to make a claim for the first time and we were satisfied with the handling of our claim.
Paul J. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.