Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
Nationwide Mutual Insurance
Prime
This review should be titled "You know how to write the insurance, you just don't know how to service it". During a recent cruise my wife required some non-emergency medical attention. when I returned from the trip three days ago I attempted to call this company to notify them of this claim. They tell you via a recorded message , that due to extremely high volume, you should either mail or email information to them or use their website. I emailed them 3 days ago and have not heard anything since. I attempted to use their website, filling in all required information in an attempt to obtain a claims form, but after doing that received a message that "this form is not available for download". Another call to their toll free number told me to press one in order to obtain a claims form, but that resulted in me being disconnected. So this company was extremely efficient at accepting my premium dollars, but when it comes to speaking to someone regarding actually submitting a claim, they are not to be found. I'll try to follow this up at a later date to update on any progress, but so far, count me as a very dissatisfied customer. Should someone contact me and pay this claim, I'll be glad to adjust my ratings.
Revised 4/03/2023. I was finally able to obtain the form to submit the claim. I sent them all of the documentation that they asked for. It took about one week until I received an acknowledgment that the claim had been received. After that, it took approximately three more weeks until I received the check for the full amount of my claim without any quibbling . So, aside from the initial delay in communication, they have handled this claim satisfactorily and I would now recommend this plan.
Revised 4/03/2023. I was finally able to obtain the form to submit the claim. I sent them all of the documentation that they asked for. It took about one week until I received an acknowledgment that the claim had been received. After that, it took approximately three more weeks until I received the check for the full amount of my claim without any quibbling . So, aside from the initial delay in communication, they have handled this claim satisfactorily and I would now recommend this plan.
Michael F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Nationwide Mutual Insurance
Essential
Good plan for your money
Scott M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
I have used InsureMyTrip.com for several of the cruises that I have taken. I appreciate the variety of choices based on needs, as well as the ability to compare features of selected policies. I have chosen Nationwide Mutual Insurance Co. in the past because they are a reputable name in the insurance industry and they have policy features that I desire when I cruise. I know I can trust the company in the event that I need to file a claim.
GORDON M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Claim processed and paid within 30 days of submission.
Marie H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
It was very helpful having the peace of mind should anything have gone wrong on our cruise!
Philip M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
although I did not need to file a claim, I knew I had good coverage in case I needed to. this is reassuring
Loretta S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Wow! It is a time-consuming, complicated and convoluted process to fill a simple claim. LOTS of hoops to jump through.
Michael B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I never needed to file a claim. However, I did have to change my travel dates. This insurance was very accommodating.
Julie Ann S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Vacation Renter Protector
Fortunately, we did not have to file a claim while on our cruise. We wanted to be protected just in case we needed the coverage. I would definitely use Nationwide Mutual Insurance Company for my next trip.
Debra Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
UPDATE: we were notified (after the start date of the original trip), that the coverage had been transferred to our new date. Still haven’t travelled.
Original Review: Due to Covid our trip was rescheduled we notified insurance a month before departure we called them three times to ensure they were tracking the change, I was told it was in underwriting, have never received any notice that the insurance dates have been changed, just got this request to review our trip that didn’t happen. Can’t even imagine what it would be like if you had to file a claim.
Original Review: Due to Covid our trip was rescheduled we notified insurance a month before departure we called them three times to ensure they were tracking the change, I was told it was in underwriting, have never received any notice that the insurance dates have been changed, just got this request to review our trip that didn’t happen. Can’t even imagine what it would be like if you had to file a claim.
Michael E. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful