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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the Caribbean rated Nationwide Mutual Insurance Company
4.70 out of 5
1,635
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Booking was easy, Gal was pleasant and knew what she was doing


Fortunately I did not need to use plan but could rest easy.
Will use again
Bette H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Fortunately we did not need to put in a claim this time. In the past Nationwide has been great. I would expect, if we had to put in a claim, it would have been processed as easily as before.
Daniel O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I had to submit a claim due to a death in the family on the day we were leaving for our cruise. I called Nationwide to get the claim form and the representative was very attentive, and pointed out the most important sections to complete fully and accurately for the claims adjuster. Thirteen days after submitting my claim online, I received a phone call to get some additional information. They wanted a copy of the obituary or death certificate. She was able to find the obituary online with my extra information. A week and a half later, I received a full refund in the mail. Very satisfied.
Rosemary M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We buy travel insurance for any trip that requires pre-payment. This was the first time we had to file a claim. Although there is a lot of paperwork involved in filing a claim (understood) Nationwide was clear and direct with their claim filing instructions. Phone reps were helpful and quickly answered the phone. They promise adjudication within 15 days of filing and took 18 days to issue the payment, although not received for another week. Overall, excellent service and assistance.
Clifford K. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
We had a change in itinerary BEFORE we left for our cruise & submitted a claim with Nationwide Luxury Cruise when we returned from our cruise & they were very prompt in sending us 2 checks for $1250 each.
Juli K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
I believe it is unconscionable that in order to waive the pre-existing condition requirement, you have to buy the insurance plan within 1-2 weeks after initial deposit. This is a rip-off. If you book a year in advance of the cruise, Nationwide gets to play with your money for a year, for free. Nice.
Jose S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    Most Comprehensive Plans will offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy within 10 to 21 days of making your first trip payment; insure ALL prepaid non-refundable expenses prior to your departure date; and be medically fit to travel the day you purchase the policy.

    We also have some plans that offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy prior to or on the same day as your final pre-paid trip payment; insure ALL prepaid non-refundable expenses prior to your departure date; and be medically fit to travel the day you purchase the policy.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Mar 28,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Fortunately we didn’t need to use the insurance, but having this plan gave us peace of mind.
Cornelius D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
A small price to pay for peace of mind when cruising! Not having this insurance coverage when taking a cruise outside of the U.S., when your normal insurance company will not cover you, is like driving without car insurance. We don't plan on having accidents, but if you do then it is a huge comfort knowing that you will be financially covered for any huge expenditures! I will never take a cruise again without this excellent, affordable coverage!
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Did not use it thus I cannot review it.
WILLIAM D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate that you are unable to review the claims process since you did not have a claim. Nevertheless, we thank you for your ratings on the plan's cost and coverage.
    Mar 14,2019
The trip included a
cruise
Nationwide Mutual Insurance Essential
Although it is a added cost to travel we cannot justify not getting it for the security it gives. We only had to file a claim once, 20 trips ago it went smooth that we have not traveled without insurance since.
Steven N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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